Can you cruise with just a passport card? Yes, but…

Daniel Sellers decided to surprise his wife with a Princess cruise to the Caribbean. And after he confirmed that his spouse could cruise with just a passport card, he booked it. That trip never happened and as it turned out, the surprise was on him.

A stranger on my bus tour made me sick. Can I get a refund?

When Gayle Hackner takes a Trafalgar bus tour throughout Spain and Portugal for 13 days, she is disgusted that a man and his young son in adjacent seats appear to be sick. Their constant coughing irritates her. The last straw comes when she becomes ill on the last day of the tour.

The Sheraton Suites abandoned me during the hurricane

n the aftermath of Hurricane Irma, John Monaghan makes his way to the Sheraton Suites where he has a confirmed reservation. He is looking forward to resting his weary head after a day of precarious travel. Instead, he is greeted with a closed hotel and is forced to sleep in his car. Is he due any compensation for his troubles?

TripAdvisor left me on the hook for a $900 cancellation fee

Adelaide Northrop’s preferred accommodation in St John, U.S. Virgin Islands, is unavailable so she books an alternative hotel through Tripadvisor that is advertised as having a zero penalty cancellation policy. When her first choice suddenly offers her a reservation, she happily confirms. The problem? Tripadvisor charges her a $911 cancellation fee.

‘Unless your mother is dead, there’s nothing we can do and this conversation is over’

When Kim Davidson’s mother fell deathly ill just before a planned vacation to Greece, she asked Swiss International if she could postpone the family trip. But sometimes, what an airline says and what a customer hears are not the same thing. Now Davidson wants to know if she has any chance at a Swiss refund.

How long should my Expedia refund take?

Aline Owens wants to know: How long should my Expedia refund take?

So would I.

She’s entitled to a refund on her United Airlines ticket. Expedia says it’s helping her. But it’s been more than a month. And I’m starting to wonder where exactly her $830 is. Should she expect some kind of interest payments for a short-term loan given to United or Expedia?

This WOW air refund case will really make you say, “Wow!”

The morning James Gilmore and his family were scheduled to fly home from Paris, he received an email from WOW airlines telling him their flight was canceled. The next available flight was five days later. For a variety of reasons the family needed to be home before then. He called WOW customer service which told him he could book a flight with another airline and WOW airlines would refund the cost. He’s still waiting.

Help! Carnival changed my cruise itinerary and I want a full refund

Several days before Thuan Bui’s Carnival cruise, most of his scheduled ports of call are canceled by the cruise line. So he cancels his trip. Now he wants a full reimbursement for the cost of the cruise, travel insurance and airline change fees. You might think you know how this one ends — but you might be wrong.

I canceled my Spirit Airlines flight. Can I get a refund for my prepaid baggage?

In the aftermath of Hurricane Irma, Sandra Parker decides to cancel her flight to Florida on Spirit Airlines. She knows her $80 flights aren’t refundable. But what about the $160 pre-paid baggage fees?

Warning: When buying a $4,000 mini pig, do not use your debit card

When Meghan Robinson bought a piglet named Peaches, she was devastated when the little creature was deemed unhealthy and the sale fell through. But now she’s not only missing Peaches, but the breeder is refusing to refund the $4,000 Robinson paid for her.

Canceled flights, but no refund? What’s going on, Volaris?

Osvaldo Gratacos and his fiancée planned a trip to Mexico for their wedding for themselves and his family members in Puerto Rico. But when Hurricane Irma passed over Puerto Rico, Volaris canceled Gratacos’ relatives’ flight two days before their scheduled departure, forcing Gratacos to cancel their air and hotel reservations. He would like a credit for future travel from the companies involved. But until our advocates became involved in his case, all he received was silence.

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