When Thomas Anderson’s Alaska cruise gets canceled during the pandemic, UnCruise Adventures promises a refund. But it never shows up. What can he do?
Category: The Travel Troubleshooter
My Expedia credit expired before I could use it. Now what?
When Heidi Edmonds recently tried to use the Expedia credit she earned during the pandemic, she discovered it had already expired. Now she wants to know if the Elliott Advocacy team can help get that credit reactivated.
Can we do it?
Can Club Med really refuse to offer a refund during the pandemic?
Can Club Med cancel Emily Moerer’s vacation because of the coronavirus and ignore her refund request? It looks like, according to Club Med, the answer is “yes.”
Can the Elliott Advocacy team extract a different answer? Let’s find out.
Help! My refund is a no-show for this Show Of The Month Club trip
Mary Roberts has been waiting nine months for a refund for her canceled train trip with Show Of The Month Club. How much longer should she hold on?
Help! I’ve waited a year for my river cruise refund
CroisiEurope canceled Eleanor Johnson’s river cruise more than a year ago, but her refund has yet to appear. Can we help speed things along?
Iberia damaged my luggage and refused to pay me for it!
On a flight from Porto to Madrid, Iberia damaged Helene Rosenthal’s checked luggage. Why is it taking so long to pay her damage claim?
What is taking so long for Ovago to send my refund!?
The online booking agency Ovago owes Daniel Quinn-Shea a refund for tickets to Lisbon that the airline canceled last year. That fact isn’t in dispute. So why is it taking so long for the company to process the compensation?
Air France canceled my flight, so where is my refund?
Air France canceled Liga Aldins’ flight from Boston to Paris last spring and she wants a refund. So where is it?
If you didn’t use your annual travel insurance policy, is a refund possible?
Durndord King is hoping to get a refund for his annual travel insurance policy he couldn’t use because of the pandemic. Is that possible?
The pandemic canceled my National Parks tour. Where’s my refund?
When the pandemic causes Insight Vacations to cancel Lisa Kovens-Harris’s National Parks tour, she asks for a refund. Why does the company only offer a credit?
