A hurricane ruined his St. Thomas honeymoon. Now American Airlines is keeping his money

When a hurricane ruins Evan Hasara’s honeymoon, he’s stuck with a $200 American Airlines cancellation fee. Can he get a refund from Travelocity or American Airlines? Does he even deserve one? Read more “A hurricane ruined his St. Thomas honeymoon. Now American Airlines is keeping his money”

I couldn’t print my Disney tickets. Can you get my $3,300 back?

While planning a trip to Disney World, Kathie O’Neill sees a great offer on Travelocity for Park Hopper Disney tickets. She buys them, but immediately changes her mind and wants a refund. Can she get one? Read more “I couldn’t print my Disney tickets. Can you get my $3,300 back?”

Why won’t travel insurance cover my flight cancellation?

Michele Kemp and her family cancel a flight after her sister falls ill. Good thing she bought travel insurance, right? Wrong. But how can she get her money back? Read more “Why won’t travel insurance cover my flight cancellation?”

I canceled my reservation for a full refund — so why did Sleep-Inn charge me $400?

When Robert Williams cancels his reservation at a Sleep Inn through Travelocity, he receives a verification — but no money. What gives? Read more “I canceled my reservation for a full refund — so why did Sleep-Inn charge me $400?”

I fainted at the airport, and then I lost my vacation

When Beth Langston faints at the airport and is taken to the hospital, her nonrefundable trip to London is the first casualty. Is her refund DOA? Read more “I fainted at the airport, and then I lost my vacation”

Bumped from my flight to Palm Beach — why won’t American pay up?

After Samantha Gomez is denied boarding on a flight from Philadelphia to Palm Beach, Florida, she asks her airline for compensation. Why won’t it pay? Read more “Bumped from my flight to Palm Beach — why won’t American pay up?”

Travelocity charged me twice — can I get a refund?

After Richard Simms changes his vacation package on Travelocity, a representative assures him that he can use his credit for a new trip. But the company keeps his money anyway. Can it do that?
Read more “Travelocity charged me twice — can I get a refund?”