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tourism

It's easy to get treated like a second-class citizen when you travel: Just say the wrong thing.

Traveling? Here’s what to say if you want to get the worst treatment — guaranteed!

June 1, 2025September 8, 2024 by Christopher Elliott

It’s easy to get treated like a second-class citizen when you travel: Just say the wrong thing. That’s an undeniable fact that people are rediscovering during the busiest year in the history of modern travel.

Categories On Travel
Traveling recently? You're not alone if you've encountered laughably bad customer service. I lost my credit card last week, and my bank botched the replacement, sending it to the wrong address. Now, I'm stuck on endless calls with unhelpful representatives. The travel industry isn't faring any better, with record complaints and declining service quality. Airlines, car rentals, and hotels are scoring low in customer satisfaction. As travel booms, companies are taking customers for granted. Learn why this is happening and what you can do to manage the situation effectively.

Want better customer service when you travel? You must be joking

January 13, 2025August 18, 2024 by Christopher Elliott

If you think customer service is a joke, you’ve probably been traveling recently.

Categories On Travel
Shirley Barchi doesn't want anyone to know she's American when she travels abroad.

These tourists don’t want anyone to know they’re American. Here’s why.

December 27, 2025July 6, 2024 by Christopher Elliott

Shirley Barchi doesn’t want anyone to know she’s American when she travels abroad.

Categories On Travel
My son sat next to the world's worst tourist on a flight from Sydney to Denpasar, Indonesia. His seatmate nursed a bottle of sizzurp -- a potent mix of codeine and Sprite -- and the man twitched uncontrollably for the seven-hour flight to Bali.

Travel tip: Beware of bad tourists this summer! 

June 20, 2024July 9, 2023 by Christopher Elliott

My son sat next to the world’s worst tourist on a flight from Sydney to Denpasar, Indonesia. His seatmate nursed a bottle of sizzurp — a potent mix of codeine and Sprite — and the man twitched uncontrollably for the seven-hour flight to Bali.

Categories Featured, On Travel
If you want to get away from it all, there's remote -- and then there's Tasmania. Here's why more Americans are visiting in 2023.

Remote, wild and devilishly subversive: Here’s why Americans are coming back to Tasmania

January 19, 2024April 7, 2023 by Christopher Elliott

If you want to get away from it all, there’s remote — and then there’s Tasmania. Here’s why more Americans are visiting in 2023.

Categories On Travel

What Pope Francis’ visit means to Philadelphia – and religious tourism

February 5, 2024September 10, 2015 by Christopher Elliott

When Pope Francis visits Philadelphia later this month, it won’t just be a big event for the region’s Catholics. It’s going to be huge for Philadelphia and maybe even a landmark event for faith-based tourism. On Tuesday, tickets for the Pope’s Independence Hall event were claimed in two minutes.

Categories Commentary

A decade after Hurricane Katrina, New Orleans is back

February 5, 2024August 28, 2015 by Christopher Elliott

In 2004, 10.1 million visitors spent a total of $4.9 billion in New Orleans, according to The New Orleans Tourism Marketing Corporation

Categories Commentary
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