I want my stolen $200 gift card back from Amazon. Can you help me?
Angela Hoo orders a $200 gift card from Amazon, but it’s stolen from her doorstep. Amazon offers a refund, but then it refunds the wrong card. How can she fix this?
STOLEN
Should Marriott apologize for this purse-snatching incident?
She wanted an apology from Marriott for allowing thieves into the hotel his wife and daughter were staying in, he says.
Did Lufthansa “steal” her laptop computer?
Stacey Tappan claims Lufthansa stole her laptop computer, and she wants me to help her get it back.
How much is your stolen property worth? Who can say?
Theft happens. Even at a hotel with a sterling reputation, like Marriott.
Sky Harbor’s luggage scandal: Who’s to blame for a thousand stolen bags?
Outraged? No, those of us who fly suspect this kind of thing is happening at every major airport in the country. It’s the only explanation.