STOLEN Archives

Angela Hoo had a harrowing experience after her Amazon gift card was stolen. Even after several attempts to rectify the situation with Amazon customer service, the problem only escalated. This piece details Angela's journey to reclaim her lost money and provides tips on how to handle similar situations.

I want my stolen $200 gift card back from Amazon. Can you help me?

August 30, 2023 by Christopher Elliott

Angela Hoo orders a $200 gift card from Amazon, but it’s stolen from her doorstep. Amazon offers a refund, but then it refunds the wrong card. How can she fix this?

Should Marriott apologize for this purse-snatching incident?

October 3, 2023April 6, 2015 by Christopher Elliott

Stacey Tappan claims Lufthansa stole her laptop computer, and she wants me to help her get it back. Can we help her?

Did Lufthansa “steal” her laptop computer?

November 8, 2023February 8, 2013 by Christopher Elliott

Stacey Tappan claims Lufthansa stole her laptop computer, and she wants me to help her get it back.

When your property is taken from a room, who gets to determine its value? Do you? Does the Marriott? Or does an insurance company?

How much is your stolen property worth? Who can say?

November 24, 2023October 11, 2012 by Christopher Elliott

Theft happens. Even at a hotel with a sterling reputation, like Marriott.

We suspect this kind of thing is happening at every major airport in the country. It's the only explanation for the thousand stolen bags.

Sky Harbor’s luggage scandal: Who’s to blame for a thousand stolen bags?

October 27, 2023November 4, 2009 by Christopher Elliott

Outraged? No, those of us who fly suspect this kind of thing is happening at every major airport in the country. It’s the only explanation.

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