Sears
What should I do about my cursed Kenmore appliances?
Nicole Wildes’ new Kenmore appliances are a nightmare. Can she get them fixed without running up a big bill?
The Sears contractor damaged my wall, but now they won’t pay for repairs
Cynthia Scott’s walls are damaged by a Sears contractor when it removes her refrigerator. Now, neither the contractor nor Sears is willing to repair the damage. Is she stuck with the bill?
Why is Sears playing markdown games with me?
The washing machine Laurie Beane just bought from Sears is suddenly on sale. Why does the company want to return it in order to honor the new price?
Help! My Sears dishwasher stopped working
Christopher Spark’s dishwasher breaks — and then it breaks again. Why won’t Sears help him fix it in a reasonable amount of time?
Stuck with a pair of shoes – and confused about Sears’ refund policy
Olga O’Hara wants to return the shoes she bought at Sears.com, but she’s getting mixed signals from the company about how to do so. Is she stuck with her purchase?
Where’s my Sears.com refund?
Elizabeth Smith’s Sears.com refund is missing in action. Can anyone find her money?
Argh! This damaged freezer from Sears is making me come unhinged
Alex Schuler’s new Sears freezer is damaged by a technician. Is she entitled to any compensation for the botched delivery service?