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Sears

When John Bartolotta's dishwasher breaks down, he asks Sears for help in fixing it. Then he decides to buy a new dishwasher instead. Can he get his prepaid repair fee refunded?

I changed my mind about my Sears dishwasher repair. Can I get my money back?

April 26, 2025April 18, 2025 by Christopher Elliott

When John Bartolotta’s dishwasher breaks down, he asks Sears for help in fixing it. Then he decides to buy a new dishwasher instead. Can he get his prepaid repair fee refunded?

Categories Problem Solved
Jonathan Schlefer has a delivery problem with his new Sears refrigerator. Despite repeated promises, the company won't deliver it. Can he get his money back?

Sears refrigerator delivery problem: Can I get a refund?

April 26, 2025March 7, 2025 by Christopher Elliott

Jonathan Schlefer has a delivery problem with his new Sears refrigerator. Despite repeated promises, the company won’t deliver it. Can he get his money back?

Categories Problem Solved
Michelle Hughes just spent $677 to have a Sears technician repair her GE refrigerator. It doesn't work. Does she still have to pay for the repair?

They can’t repair my Sears refrigerator. Do I still have to pay $677?

February 19, 2025January 31, 2025 by Christopher Elliott

Michelle Hughes just spent $677 to have a Sears technician repair her GE refrigerator. It doesn’t work. Does she still have to pay for the repair?

Categories Problem Solved
When Danny Gardner cancels his Master Protection from Sears, a representative tells him to be patient and that the bank is slow to process refunds. But it's been four months.

I canceled the Master Protection on my washer. Can I get a refund from Sears?

January 21, 2025January 17, 2025 by Christopher Elliott

When Danny Gardner cancels his Master Protection from Sears, a representative tells him to be patient and that the bank is slow to process refunds. But it’s been four months.

Categories Problem Solved
When Sears cancels a work order for Gary Miertschin's cooktop stove, it promises him a refund. But the money never shows up in his account. What can he do?

Sears canceled the work order for my cooktop stove. I want a refund!

April 26, 2025December 13, 2024 by Christopher Elliott

When Sears cancels a work order for Gary Miertschin’s cooktop stove, it promises him a refund. But the money never shows up in his account. What can he do?

Categories Problem Solved
Yilun Liu canceled her Sears dishwasher order more than three months ago. But the company is still holding her $540. Will she ever get a refund?

I canceled my Sears dishwasher order. But where’s my refund?

February 7, 2025March 15, 2024 by Christopher Elliott

Yilun Liu canceled her Sears dishwasher order more than three months ago. But the company is still holding her $540. Will she ever get a refund?

Categories Problem Solved
Sears promises to cover the cost of Wanda Warren's dishwasher installation. Then it offers her a check for $180 -- which isn't enough. Does it owe her more?

Help! Sears won’t cover the cost of installing my replacement dishwasher

March 24, 2025June 6, 2023 by Christopher Elliott

Sears promises to cover the cost of Wanda Warren’s dishwasher installation. Then it offers her a check for $180 — which isn’t enough. Does it owe her more? 

Categories Featured, Problem Solved
After Jamie Reynolds cancels her appliance orders from Sears, a representative promises her a prompt refund. But three months later, she's still waiting. What can she do to get her money back?

Sears couldn’t deliver my appliances. Now it won’t refund my $3,606

January 17, 2025February 28, 2023 by Christopher Elliott

After Jamie Reynolds cancels her appliance orders from Sears, a representative promises her a prompt refund. But three months later, she’s still waiting. What can she do to get her money back?

Categories The Travel Troubleshooter
Sears technician refused to service Vivian Glassman's refrigerator just because it was not in her kitchen, they intended to charge her too.

Sears won’t repair my broken refrigerator. Could I get a refund?

February 7, 2025October 31, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Why won't Sears repair Terri Champion's Kenmore refrigerator? And what's the best fix for the broken appliance? Should Sears honor this Kenmore warranty?

Hey Sears, why won’t you honor this Kenmore warranty?

March 16, 2024March 31, 2019 by Christopher Elliott

… Read more

Categories Problem Solved
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