Why won’t Sears repair Terri Champion’s Kenmore refrigerator? And what’s the best fix for the broken appliance? Should Sears honor this Kenmore warranty? The answer might surprise you.
Read more “Hey Sears, why won’t you honor this Kenmore warranty?”
Margarita Palacio’s new Kenmore refrigerator is a lemon. She wants Sears to replace it, but the company has other plans. Who is right? Read more “Sears failed to fix my refrigerator — can I get a new one?”
Nicole Wildes’ new Kenmore appliances are a nightmare. Can she get them fixed without running up a big bill? Read more “What should I do about my cursed Kenmore appliances?”
Cynthia Scott’s walls are damaged by a Sears contractor when it removes her refrigerator. Now, neither the contractor nor Sears is willing to repair the damage. Is she stuck with the bill? Read more “The technicians damaged my wall, but now they won’t pay for repairs”
Katie Bauckman is waiting for a washer/dryer stacking kit from Sears, but so far, there’s been no delivery — just attitude. Is there any way to persuade the company to help her? Read more “She’s “near tears” after a delivery problem with Sears”
The washing machine Laurie Beane just bought from Sears is suddenly on sale. Why does the company want to return it in order to honor the new price?
Read more “Why is Sears playing markdown games with me?”
Christopher Spark’s dishwasher breaks — and then it breaks again. Why won’t Sears help him fix it in a reasonable amount of time?
Read more “Help! My dishwasher stopped working”