If you’ve ever rented from a car sharing company, then you probably know that it’s almost nothing like a traditional car rental experience.
Case in point: Turo. You meet your host at a predetermined location, and the pre-rental ritual is a lot different from the one you may be used to with a traditional car rental company.
Different, as in better. Read more “Why doesn’t every car rental start like this?”
When Duc Nguyen returns his Avis car rental, the company claims he scratched the roof and sends him a bill. Is this for real? Read more “Scratches on the roof of my Avis rental – do I have to pay this claim?”
If you think corporate America doesn’t like losing its credit card disputes to its customers, you don’t know the half of it. Read more “Are companies baiting deadbeat customers into new purchases?”
When Walter Heleen returned from Italy last May, he thought he’d paid all of his bills. But there was just one more thing to settle up. OK, maybe two.
Read more “Who’s scamming me — the Bologna police or Hertz?”
Almost 90 percent of car rental customers don’t believe paper forms and pictograms that record a car’s condition are completely accurate. That’s just one of several shocking findings of a 2016 Car Rental Customer Report by Record360, an app that helps car rental customers record damage. Read more “Shocker! Most drivers don’t trust their car rental records”