When Candace Welch returns her rental to Budget in Sioux Falls, S.D., the company bills her $2,133 for hail damage. Just one problem — there was no hailstorm.
Mary Mason doesn’t want to pay for the clutch failure on her Easirent rental; and after you hear her story, you’ll understand why.
Maybe you’ve heard about Jason Puerner, or someone like him. Puerner, a transportation planner from Lakewood, Colo., says he recently rented a Chevrolet Cruze with a pre-existing scratch from Enterprise. After returning the vehicle, he refused to cough up $412 for repairs and ended up on the company’s infamous “Do Not Rent” list.
When it comes to rental cars, I’m picky. I like mine newish, but not brand new, roomy but not oversized, and stylish without being ostentatious.
Why is Stacey Sproul’s rental car covered with dings? And why is she now being charged for the damage?
KC Egan reserved two cars on Priceline for the same time. She prepaid for one. The other was a simple, fully cancelable reservation.
She picked up the wrong car and now she wants me to help her get a refund for the other one.
