Is the clutch failure on my rental car my fault?

Mary Mason doesn’t want to pay for the clutch failure on her Easirent rental; and after you hear her story, you’ll understand why. Read more “Is the clutch failure on my rental car my fault?”

Travel blacklists: Turning tables on the industry

Maybe you’ve heard about Jason Puerner, or someone like him.

Puerner, a transportation planner from Lakewood, Colo., says he recently rented a Chevrolet Cruze with a pre-existing scratch from Enterprise. After returning the vehicle, he refused to cough up $412 for repairs and ended up on the company’s infamous “Do Not Rent” list. Read more “Travel blacklists: Turning tables on the industry”

How to find the perfect rental car for your next vacation

When it comes to rental cars, I’m picky. Read more “How to find the perfect rental car for your next vacation”

How to avoid ‘gotcha’ toll fees from your rental car company

Whether you’re heading down to Florida for spring break or out to Denver to go skiing, you need to know about one of the worst kinds of tourist traps you could fall into. Read more “How to avoid ‘gotcha’ toll fees from your rental car company”

Why doesn’t every car rental start like this?

If you’ve ever rented from a car sharing company, then you probably know that it’s almost nothing like a traditional car rental experience.

Case in point: Turo. You meet your host at a predetermined location, and the pre-rental ritual is a lot different from the one you may be used to with a traditional car rental company.

Different, as in better. Read more “Why doesn’t every car rental start like this?”