Mary Mason doesn’t want to pay for the clutch failure on her Easirent rental; and after you hear her story, you’ll understand why. “Is the clutch failure on my rental car my fault?”
Maybe you’ve heard about Jason Puerner, or someone like him.
Puerner, a transportation planner from Lakewood, Colo., says he recently rented a Chevrolet Cruze with a pre-existing scratch from Enterprise. After returning the vehicle, he refused to cough up $412 for repairs and ended up on the company’s infamous “Do Not Rent” list. “Travel blacklists: Turning tables on the industry”
When it comes to rental cars, I’m picky. “How to find the perfect rental car for your next vacation”
Why is Stacey Sproul’s rental car covered with dings? And why is she now being charged for the damage? This sounds like a job for the Travel Troubleshooter.
“Help! My rental car is covered with dings”
KC Egan reserved two cars on Priceline for the same time. She prepaid for one. The other was a simple, fully cancelable reservation.
She picked up the wrong car and now she wants me to help her get a refund for the other one.