Why won’t Swiss International Air Lines compensate me for my lost luggage?
When Swiss loses Mark Bromley’s luggage on a flight from Zurich to Geneva, he files a claim for compensation. He never hears back. Does he deserve anything?
REIMBURSEMENT
Mitsubishi issued a recall for my car. Why won’t it pay for the repair?
A critical part of Jaimin Patel’s Mitsubishi Lancer is corroded. Although he pays for the repair, Mitsubishi ultimately recalls the component. Why won’t the company cover his costs?
WOW Air, where’s my compensation for that 14-hour delay?
After a 14-hour delay on WOW Air, Rachael Lopez thinks she’s entitled to some compensation. WOW disagrees. Who’s right?
British Airways promised to reimburse us for the shuttle — why won’t it?
British Airways reschedules flights friend to arrive at Airport instead of Baltimore-Washington International Airport.