The truth in this bedbugs case will blow your mind

Sherrie Peters’ bedbugs case makes me uncomfortable, and not just because it involves bedbugs. Read more “The truth in this bedbugs case will blow your mind”

Here’s why a $16,000 luggage reimbursement claim will always fall flat

After her recent flight on Interjet, Lynda Leibrock discovered that unidentified “airline goo” ruined three pieces of her luggage. She hoped the airline would quickly pay her luggage reimbursement request– all $16,000 of it.

Things didn’t work out the way she had hoped.

Read more “Here’s why a $16,000 luggage reimbursement claim will always fall flat”

WOW Air, where’s my compensation for that 14-hour delay?

After a 14-hour delay on WOW Air, Rachael Lopez thinks she’s entitled to some compensation. WOW disagrees. Who’s right? Read more “WOW Air, where’s my compensation for that 14-hour delay?”

Do “local” laws mean I don’t have a claim for canceled Aer Lingus flight?

When Aer Lingus cancels Jean McShane’s flight from Orlando to Dublin, it says “local laws” prevent it from compensating her. Is the airline right? Read more “Do “local” laws mean I don’t have a claim for canceled Aer Lingus flight?”

British Airways promised to reimburse us for the shuttle — why won’t it?

After a flight delay, British Airways reschedules flights for Chintha Kuruppunayake and her friend to arrive at Washington Dulles International Airport instead of Baltimore-Washington International Airport. No worries, the airline will cover the cost of their shuttle back to BWI. And then it doesn’t.
Read more “British Airways promised to reimburse us for the shuttle — why won’t it?”

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