After the storm, who has your refund?
The recent superstorm and series of nor’easters that slammed into the East Coast grounded tens of thousands of travelers, including Neil Weiss.
The recent superstorm and series of nor’easters that slammed into the East Coast grounded tens of thousands of travelers, including Neil Weiss.
Sandy Perozeni’s father was scheduled to take a two-week cruise on Celebrity’s Constellation last year.
They’ve had Kyleene Smith’s undeveloped film for almost three years. Can they do better?
If you’re an airline apologist, you’ll probably answer Angelina Bellamy’s question reflexively, if not dismissively.
Bryan and Fola Nelson were excited about their upcoming five-night Bahamas cruise on the Carnival Fascination. It was to be their last vacation before the birth of their first child.
Carolyn Cluff’s husband is injured in Portugal and he misses part of his tour. Now their travel insurance company is balking at paying their claim, even though their policy should cover them. How does she persuade the insurance company to reconsider?
Kathleen paid $5,770 for a pair of round-trip tickets between San Francisco and Dublin this year on Virgin Atlantic Airways.
Barbara Jamison cancels her window order on time, but her company wants to charge her anyway. Is she out of luck?
Gripes about lengthy refunds are not unique to the travel industry, or even to airlines. But if you want your money back for a ticket, you should probably be prepared for a long wait.
As SAS Flight 910 from Newark to Copenhagen climbed to its cruising altitude on June 20, one of its air conditioning units malfunctioned, forcing it to make an emergency landing in Bangor, Me.