REFUND Archives

Crista Cloutier pays RushMyPassport.com $227 for an expedited passport. Then the government loses her paperwork. Can she get a refund?

RushMyPassport.com couldn’t get my passport in time — can I get a refund?

January 19, 2024January 5, 2023 by Christopher Elliott

Shocked PayPal customer tries to get fraudulent charges reversed.

Unauthorized charges on your PayPal account? Here’s how to get your money back now

October 1, 2024January 4, 2023 by Christopher Elliott

How does the PayPal dispute resolution system work? And when you try to dispute a fraudulent charge on your PayPal account and fail, how do you appeal a denial?

Can Windstar Cruises keep my $17,000 airfare after I cancel?

January 19, 2024January 4, 2023 by Christopher Elliott

When one of my readers cancels her Windstar cruise, the company decides to keep her $17,000 airfare. Can it do that?

When Robert Sharp accidentally makes two nonrefundable car rental reservations on Hotwire, he assumes the company will cancel one for him. But it doesn't.

I accidentally booked two rental cars on Hotwire. Can I get my money back?

January 19, 2024January 3, 2023 by Christopher Elliott

When Robert Sharp accidentally makes two nonrefundable car rental reservations on Hotwire, he assumes the company will cancel one for him. But it doesn’t. Can he drive two cars at once?

What happened to Stefanie Rogers' Christmas tree? And why won't Home Depot refund her for the plastic Tannenbaum she never received?

I ordered a Christmas tree from Home Depot but it never arrived

January 19, 2024December 25, 2022 by Christopher Elliott

What happened to Stefanie Rogers’ Christmas tree? And why won’t Home Depot refund her for the plastic Tannenbaum she never received?

Princess Cruises denies Linda Martin and her husband boarding on a cruise of the British Isles, it promises to take care of them. But then it doesn't.

Princess Cruises denied us boarding because of a positive COVID test. Where’s our refund?

January 19, 2024December 22, 2022 by Christopher Elliott

Svetlana Milina receives a surprise $80 cleaning bill from Lyft after a seven-minute ride. But Lyft won't tell her what she did to deserve it.

Can you help me with this $80 cleaning charge from Lyft?

November 24, 2024December 5, 2022 by Christopher Elliott

It didn't for Shirley Justice when she bought an Apple Watch from Amazon. She received a dead watch. Justice returned the timepiece, but Amazon sent her another Apple watch that didn't work.

The ultimate guide to Amazon product returns

July 7, 2024October 31, 2022 by Christopher Elliott

Here’s what happened to one frustrated customer who tried to return an Apple Watch Series 7 to Amazon. I have foolproof strategies for handling Apple and Amazon returns and explain the return policies of each company. If you’re looking for tips on how to handle product returns, this article is for you.

Konrad Karpiesiuk has to cancel a Disney on Ice performance after the venue imposes a new vaccine rule. Can he get his money back?

Vaccine rules put Disney on Ice on ice. Can I get my money back?

January 19, 2024October 28, 2022 by Christopher Elliott

Konrad Karpiesiuk has to cancel a Disney on Ice performance after the venue imposes a new vaccine rule. Can he get his money back?

When Maulah Halley finds an enormous roach in her Airbnb rental, she checks out and asks for a refund. Can she get her $614 back?

It was the “biggest roach I’ve seen in my life” Should Airbnb refund her stay?

January 19, 2024October 5, 2022 by Christopher Elliott

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