REFUND Archives

What happened to Stefanie Rogers' Christmas tree? And why won't Home Depot refund her for the plastic Tannenbaum she never received?

I ordered a Christmas tree from Home Depot but it never arrived

January 19, 2024December 25, 2022 by Christopher Elliott

What happened to Stefanie Rogers’ Christmas tree? And why won’t Home Depot refund her for the plastic Tannenbaum she never received?

Princess Cruises denies Linda Martin and her husband boarding on a cruise of the British Isles, it promises to take care of them. But then it doesn't.

Princess Cruises denied us boarding because of a positive COVID test. Where’s our refund?

January 19, 2024December 22, 2022 by Christopher Elliott

Svetlana Milina receives a surprise $80 cleaning bill from Lyft after a seven-minute ride. But Lyft won't tell her what she did to deserve it.

Can you help me with this $80 cleaning charge from Lyft?

November 24, 2024December 5, 2022 by Christopher Elliott

It didn't for Shirley Justice when she bought an Apple Watch from Amazon. She received a dead watch. Justice returned the timepiece, but Amazon sent her another Apple watch that didn't work.

The ultimate guide to Amazon product returns

July 7, 2024October 31, 2022 by Christopher Elliott

Here’s what happened to one frustrated customer who tried to return an Apple Watch Series 7 to Amazon. I have foolproof strategies for handling Apple and Amazon returns and explain the return policies of each company. If you’re looking for tips on how to handle product returns, this article is for you.

Konrad Karpiesiuk has to cancel a Disney on Ice performance after the venue imposes a new vaccine rule. Can he get his money back?

Vaccine rules put Disney on Ice on ice. Can I get my money back?

January 19, 2024October 28, 2022 by Christopher Elliott

Konrad Karpiesiuk has to cancel a Disney on Ice performance after the venue imposes a new vaccine rule. Can he get his money back?

When Maulah Halley finds an enormous roach in her Airbnb rental, she checks out and asks for a refund. Can she get her $614 back?

It was the “biggest roach I’ve seen in my life” Should Airbnb refund her stay?

January 19, 2024October 5, 2022 by Christopher Elliott

Where is Herb Sharpe's $528 flight voucher as refund from Air Canada? He's been waiting more than three months.

Where’s my Air Canada voucher for $528? I’ve been waiting more than three months

November 21, 2024October 5, 2022 by Christopher Elliott

Does Vantage Cruise refund customers after a cancellation? Not always. Here’s what you need to know.

I canceled my Vantage cruise in 2020. I’m still waiting for my refund

January 19, 2024September 19, 2022 by Christopher Elliott

Melissa Smithers had all the evidence that her flight credit was valid. Still, she was refused a ticket by Expedia. Find out what happened.

Expedia says my flight credits have expired, but I have screenshots that show they haven’t

January 21, 2024September 19, 2022 by Christopher Elliott

British Airways canceled his flight. Can he get a refund?

British Airways canceled my flight and now it refuses to give me a refund

August 31, 2024August 8, 2022 by Christopher Elliott

When British Airways cancels Carrie Christensen’s flight, she asks the carrier for a refund. Instead, it accuses her of missing her flight. Now it’s refusing to return all her money. Can it do that?

Don't Miss a Story!