Can Windstar Cruises keep my $17,000 airfare after I cancel?
When one of my readers cancels her Windstar cruise, the company decides to keep her $17,000 airfare. Can it do that?
REFUND
I accidentally booked two rental cars on Hotwire. Can I get my money back?
When Robert Sharp accidentally makes two nonrefundable car rental reservations on Hotwire, he assumes the company will cancel one for him. But it doesn’t. Can he drive two cars at once?
I ordered a Christmas tree from Home Depot but it never arrived
What happened to Stefanie Rogers’ Christmas tree? And why won’t Home Depot refund her for the plastic Tannenbaum she never received?
The ultimate guide to Amazon product returns
Here’s what happened to one frustrated customer who tried to return an Apple Watch Series 7 to Amazon. I have foolproof strategies for handling Apple and Amazon returns and explain the return policies of each company. If you’re looking for tips on how to handle product returns, this article is for you.
Vaccine rules put Disney on Ice on ice. Can I get my money back?
Konrad Karpiesiuk has to cancel a Disney on Ice performance after the venue imposes a new vaccine rule. Can he get his money back?
