PROGRAM
Why I love Delta’s new loyalty program – and why you’ll probably hate it
Why I love Delta’s new loyalty program. Loyalty programs may be the single greatest scam pulled on the traveling public.
Can Capital One really “erase” my debts? And while you’re at it, could you do another rant about loyalty programs?
When Capital One offers to “erase” part of her debts with award points, Kate Morrical calls on a points skeptic to clear things up. See what happens next.
Fly a mile, earn a mile? No, that would make too much sense
Looking back, Jill Constable’s mistake wasn’t flying to Australia on American Airlines and Qantas. The connections from Dallas to Sydney, Ayers Rock, and Cairns made sense, from a scheduling point of view.
Betrayed by a company? Here are 5 secrets for avoiding it
The call between Frank Alioto and his favorite cruise line went down like something straight out of a made-for-TV drama. You know that turning point where the hero actually turns out to be the villain? Just like that.
No more mileage runs? That’s bad news for everyone
It may be too early to write the obituary for frequent-flier mileage runs — those legendary year-end flights that offer a shortcut to an airline’s coveted “elite” status — but it’s easy to see the end from here.
Are loyalty programs worth belonging to?
It’s time to question one of the most basic tenets of travel: Everyone should participate in an airline loyalty program.
After loyalty program changes, airlines brace for Million Miler march
If you don’t like some of the recent changes to your airline loyalty program, talk to Mike Croswell. He’s a United Airlines “Million Miler” who assumed that his three decades of devotion to the airline would be reciprocated after he stopped being a frequent flier.