PROGRAM Archives

Warning! Soon, airline loyalty will cost you

January 22, 2024January 27, 2013 by Christopher Elliott

I'm having an issue with Points.com. I recently traded 6,000 American Airline miles for 6,000 JetBlue miles, with a transaction fee of $100.

What do you do when points vanish into thin air?

January 22, 2024May 11, 2012 by Christopher Elliott

When Jonathan Govias tries to transfer 6,000 points from one frequent flier program to another, they go missing. No one is willing to help him recover the missing miles. Are they gone for good?

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