Pilfered luggage problem: Why won’t Iberia help me?
When items vanish from your luggage, can you trust your airline to make it right?
MONTREAL CONVENTION
Denied boarding and stranded overnight. Why won’t Air Canada cover my $178 hotel bill?
Bonnie Thiel and her husband are stranded in Toronto after a flight delay on Lufthansa. Why won’t the airline cover her hotel expenses? And how does she get reimbursed for them, now that she’s home?
JetBlue lost my wedding dress and won’t reimburse me. Can you help?
JetBlue loses Jean Michielli-Pendl’s bag for 43 days, ruining her 50th anniversary trip. At first, it offers just $181 to cover the cost of replacing necessary medications, clothing, and even a wedding dress. Is that enough?
Swiss lost luggage problem: Can the airline only refund me for half my expenses?
When an airline loses your luggage, does it have to fully refund your expenses? That’s what Adam Hirsch would like to know after Swiss International Airlines lost his luggage on a flight from Los Angeles to Venice, Italy.
The ultimate guide to finding your lost luggage
If you’re reading this because your luggage has gone missing, you’re not alone.
Why won’t Swiss International Air Lines compensate me for my lost luggage?
When Swiss loses Mark Bromley’s luggage on a flight from Zurich to Geneva, he files a claim for compensation. He never hears back. Does he deserve anything?
American Airlines left my luggage in the rain but won’t cover damage
Alexandra Wensley’s chances of getting American Airlines to cover her laundry bill were better than average.