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Elliott Report

Elliott Report

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LAPTOP

Travelers beware: Cybercrime is the top safety threat in 2025

Travelers beware: Cybercrime is the top safety threat in 2025

February 27, 2025January 25, 2025 by Christopher Elliott

Forget pickpockets and lost luggage. The biggest threat to your next vacation might be lurking online. Cybercrime is the top threat of 2025, say experts.

Categories Safe Travels
The screen on Laura Eichenhorn's new Acer Chromebook is warped. But when she returns it, PayPal keeps her money -- and the merchant keeps her computer. Is that allowed?

PayPal problem: I have a broken Acer Chromebook — but no refund!

April 26, 2025January 24, 2025 by Christopher Elliott

The screen on Laura Eichenhorn’s new Acer Chromebook is warped. But when she returns it, PayPal keeps her money — and the merchant keeps her computer. How do you fix this PayPal problem?

Categories Problem Solved
The touchscreen on Satoaki Omori's new HP Envy laptop doesn't work, and the computer has been discontinued. Can he get a full refund -- or a replacement?

Help! My HP Envy doesn’t work. Can I get a replacement or a refund?

November 8, 2024February 9, 2024 by Christopher Elliott

The touchscreen on Satoaki Omori’s new HP Envy laptop doesn’t work, and the computer has been discontinued. Can he get a full refund — or a replacement?

Categories Problem Solved
Hey Groupon, where is her laptop?

Hey Groupon, what happened to my laptop computer?

February 10, 2024June 3, 2018 by Christopher Elliott

After Jennifer Poff pays Groupon $125 for a laptop computer, it doesn’t deliver. But Groupon insists the laptop was shipped and won’t respond to her requests to send the laptop or refund the money.

Categories Commentary

Still checking your work email on vacation? You’re not alone

February 1, 2024August 14, 2017 by Christopher Elliott

If you’re planning to leave your smartphone or laptop at home when you go on vacation this month, you might want to think again. The unplugged getaway is so last year.

Categories Commentary
Luke Szulczewski's aging HP laptop has the world's worst battery. The company will replace it in four to six weeks.

I’m envious of those other laptop batteries – why won’t HP help me?

February 10, 2024April 2, 2015 by Christopher Elliott

Luke Szulczewski’s aging HP laptop has the world’s worst battery. The company will replace it in four to six weeks.

Categories Problem Solved
Sony laptop breaks, he's not worried. His extended warranty covers "accidental" damage. But is that wording in his warranty an accident?

Why isn’t my Sony laptop “protected”?

August 17, 2023March 26, 2015 by Christopher Elliott

… Read more

Categories Problem Solved
Today marks the beginning of a new journey, as Elliott becomes a general consumer advocacy site. "Should I Take This Case?"

What should I do with all of these Lenovo cases?

January 29, 2024January 5, 2015 by Christopher Elliott

Today marks the beginning of a new journey, as Elliott becomes a general consumer advocacy site. “Should I Take This Case?”

Categories Should I Take The Case?
Cheryl Emerson's wireless Internet connection won't work on her Dell computer. She spends an additional $236 to get it fixed.

Help! The wireless Internet on my Dell won’t work

January 27, 2024August 7, 2014 by Christopher Elliott

Cheryl Emerson’s wireless Internet connection won’t work on her Dell computer. She spends an additional $236 to get it fixed.

Categories Problem Solved
I sent my laptop to Fujitsu and that's the last I heard from it. Robert Walker's laptop is missing in action. Can I rescue it?

I sent my laptop to Fujitsu and that’s the last I heard from it

February 10, 2024April 24, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
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