After Jennifer Poff pays Groupon $125 for a laptop computer, it doesn’t deliver. But the company insists the laptop was shipped and won’t respond to her requests to send the laptop or refund the money. Can we help her?
Cheryl Emerson’s wireless Internet connection won’t work on her Dell computer. She spends an additional $236 to get it fixed but it’s still dead. Now what?
Robert Walker’s laptop is missing in action. Can I rescue it?
Santosh Thakur’s laptop is plagued by problems. He wants Lenovo to take it back. Why won’t it?