After Jennifer Poff pays Groupon $125 for a laptop computer, it doesn’t deliver. But the company insists the laptop was shipped and won’t respond to her requests to send the laptop or refund the money. Can we help her? Read more “Hey Groupon, what happened to my laptop computer?”
Tag: LAPTOP
Still checking your work email on vacation? You’re not alone
If you’re planning to leave your smartphone or laptop at home when you go on vacation this month, you might want to think again. The unplugged getaway is so last year. Read more “Still checking your work email on vacation? You’re not alone”
I’m envious of those other laptop batteries – why won’t HP help me?
Luke Szulczewski’s aging HP laptop has the world’s worst battery. The company will replace it in four to six weeks. But what’s he supposed to use in the meantime?
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Why isn’t my Sony laptop “protected”?
When Peter Mescher’s Sony laptop breaks, he’s not worried. His extended warranty covers “accidental” damage. But is that wording in his warranty an accident?
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What should I do with all of these Lenovo cases?
Note: Today marks the beginning of a new journey, as Elliott becomes a general consumer advocacy site. This feature is being renamed “Should I Take This Case?”
It’s like an old Twilight Zone episode.
Read more “What should I do with all of these Lenovo cases?”
Help! The wireless Internet on my Dell won’t work
Cheryl Emerson’s wireless Internet connection won’t work on her Dell computer. She spends an additional $236 to get it fixed but it’s still dead. Now what?
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I sent my laptop to Fujitsu and that’s the last I heard from it
Robert Walker’s laptop is missing in action. Can I rescue it?
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Help, my Lenovo laptop is cursed
Santosh Thakur’s laptop is plagued by problems. He wants Lenovo to take it back. Why won’t it?
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Whose fault is that crack in my laptop, Sony?
Question: I bought a Sony Vaio laptop last year. Three months ago one piece broke inside, and a month later, there was a horizontal crack on the screen. However, I still was able to use my laptop.
I sent my laptop to Sony, and they wanted $500 to repair it. I told them I’d rather purchase the part and replace it myself. But when I got my item back from Sony, there was another vertical crack on the screen, which totally disabled my laptop. I can’t use it right now.
Read more “Whose fault is that crack in my laptop, Sony?”