When Mehmet Ertem’s favorite hotel was reflagged as a Hilton, it promised to be be better than ever. Instead, Ertem found a surprise on his bill — and it was anything but an improvement. Read more “Help, my favorite hotel turned into a Hilton — and it charges hefty resort fees”
Tag: HILTON
Should hotels allow smoking? Should they tell you if they don’t?
Carol Pitts and her husband are both smokers, but thanks to a little quick thinking and a lot of research, we helped her put out a fire. Read more “Should hotels allow smoking? Should they tell you if they don’t?”
Hilton tests $50 “cancellation” fee
Hilton is quietly testing a new $50 cancellation fee for reservations canceled any time after you book a room.
Should Hilton have the last word on this TripAdvisor takedown?
Have a look at the TripAdvisor reviews of the Hilton Garden Inn in Tampa.
Read more “Should Hilton have the last word on this TripAdvisor takedown?”
Help, my “free” car rental voucher doesn’t work at the airport
After Robert Reeve redeems 70,000 Hilton HHonors points for a car rental, he gets some unfortunate news: He won’t be able to use the nonrefundable certificate for the rental. What now?
Read more “Help, my “free” car rental voucher doesn’t work at the airport”