Is it my imagination, or are travel companies getting pushier?
The come-ons include repeated invitations to return to a hotel or restaurant, high-pressure pitches to “like” a company’s Facebook account and urgent requests for positive online reviews. As summer vacations fade into memory, the aggressiveness has never been more obvious. Read more “Review this! Travelers fed up with solicitations”
Keith Johnson can’t seem to subscribe to Royal Caribbean’s promotional emails. Maybe he needs help from an advocate. Read more “I want to receive Royal Caribbean’s promotional emails. Why won’t they send them?”
In a do-it-yourself world, when shouldn’t you do it yourself? That’s sometimes hard to know with a consumer problem. Read more “For consumer problems, sometimes the best advocate has a law degree”
The term “monopoly” gets thrown around a lot by frustrated consumers, but never positively and rarely accurately. Read more “New monopolies could spell higher prices and worse service, but here’s how to sidestep them”