Eric Finkel thought he’d dodged a bullet on a recent visit to Vietnam. His hotel “accidentally” charged his credit card $1,500 instead of the correct amount of $66. The staff immediately cancelled the erroneous charge right in front of him.
When Joanne Smikle made a $1,000 payment on her Chase credit card bill, she assumed the transaction had gone through. The money left her Tower Federal Credit Union account. Chase credited the payment. Everything looked normal.
Joanne Pantaleo thought her pricey high-frequency wand would grow hair, not headaches. After the gadget died, the merchant vanished, and American Express sided with the fraudsters. Is she stuck with a broken gadget?
When Jason Hanna prepaid $525 for a weekend at the Four Points by Sheraton LAX, he expected to stay at the Four Points by Sheraton LAX.
Teresa McGee thought she’d done everything right before her flight from Detroit to Charlotte. But she never expected American Airlines to not do everything right.
When Iberia Airlines canceled Olga Betzler’s flight from Barcelona to Los Angeles, she assumed getting her $654 refund would be straightforward.
Millie Crawford didn’t think much about the lamp in her Holiday Inn Express room. Not until a $59 charge appeared on her credit card days after she checked out.
Picture this: Something goes terribly wrong with your vacation rental, and instead of fixing the problem, the owner slaps you with a $1,000 bill. And when you complain to the rental platform, it tells you that you’re out of luck and then charges your credit card
Sofya Mumford’s $65 Groupon voucher is worthless after the restaurant goes out of business. Why won’t the company refund her money?
Allison Sanders prepays for her checked luggage on a Frontier Airlines flight from Denver to Orlando. But the airline charges her for her bags twice. Now it won’t refund her for the second charge. Can she get her second charge back?
