Double charged by Amazon and “totally stuck”

Dylan Tack is hit with an extra $359 for an impact wrench he orders from Amazon.com. Can this accidental billing be repaired? Read more “Double charged by Amazon and “totally stuck””

My mom used Chase QuickPay and accidentally sent $1,450 to a stranger

Yunnie Son’s mother sends $1,450 via Chase QuickPay to what she thought was her daughter’s account. It wasn’t. Read more “My mom used Chase QuickPay and accidentally sent $1,450 to a stranger”

Amerisleep offered me a $1,759 discount. Why won’t they honor it?

When a customer service representative at Amerisleep makes a massive pricing mistake, Kimber Ashrafi wants the company to hold him to it.

How massive? We’re talking a $1,759 discount. Oops. Read more “Amerisleep offered me a $1,759 discount. Why won’t they honor it?”

A room at the Plaza Hotel for $119 a night? Where do I book?

In early June, room rates at the five-star Plaza Hotel start at about $725 a night. So when Mania Baghdadi found a $119 rate through Booking.com, she pounced on it.

And who wouldn’t? The Plaza, which is managed by Fairmont, is one of Manhattan’s top hotels. A $119 rate is a steal.

And you can probably guess what’s coming next, right?
Read more “A room at the Plaza Hotel for $119 a night? Where do I book?”

Government calls out cheaters who booked United mistake fares

I’ve kept a polite distance from the latest fare-error scandal, even though readers were asking me to get involved. Something smelled wrong about those $50 first-class transatlantic tickets on United Airlines that were briefly available earlier this month.

Then again, maybe it was the character — or should I say the lack of character — of the bloggers who were urging their followers to snatch up the fares, that made me hesitate. Hackers are criminals and the people who help them are their accomplices.
Read more “Government calls out cheaters who booked United mistake fares”