Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us

ERROR

What should you do if FedEx can't delete your account? It happened to one of our readers. Here's how we solved the problem.

That’s absurd! FedEx can’t delete my account

March 10, 2025February 24, 2025 by Christopher Elliott

What should you do if FedEx can’t delete your account? It happened to one of our readers. Here’s how we solved the problem.

Categories Advocacy
When Maura Ruzhnikov sends money to a stranger by mistake on Zelle, she tries to undo the transaction. That's easier said than done. Will she ever get her money back?

I sent a stranger money through Zelle by mistake. How do I undo it?

January 19, 2024March 28, 2023 by Christopher Elliott

When Maura Ruzhnikov sends money to a stranger by mistake on Zelle, she tries to undo the transaction. That’s easier said than done. Will she ever get her money back?

Categories Problem Solved
In early June, room rates at the five-star Plaza Hotel start at about $725 a night. So when Mania Baghdadi found a $119 rate.

A room at the Plaza Hotel for $119 a night? Where do I book?

February 1, 2024March 16, 2015 by Christopher Elliott

In early June, room rates at the five-star Plaza Hotel start at about $725 a night. So when Mania Baghdadi found a $119 rate.

Categories Should I Take The Case?
Lush Fresh Handmade Cosmetics, not only reversed her phantom purchases, but threw in a $200 gift certificate.

Should I be writing about the Lush customer who fell off the IT wagon?

January 29, 2024January 20, 2015 by Christopher Elliott

Lush Fresh Handmade Cosmetics, not only reversed her phantom purchases, but threw in a $200 gift certificate.

Categories Case Dismissed
A booking error by a United Airlines agent forces Evelyn Jaffe to pay for a new flight to Hawaii. Is she entitled to a refund?

Should United Airlines pay for its mistake – or should I?

March 27, 2024September 19, 2014 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Dolores Gillespie thinks she's going to pay $12 for a handbag. But Kohl's has other plans for her purchase. Who is right?

Hey Kohls, why can’t I have those body bags at the sale price?

January 29, 2024September 18, 2014 by Christopher Elliott

Dolores Gillespie thinks she’s going to pay $12 for a handbag. But Kohl’s has other plans for her purchase. Who is right?

Categories Problem Solved
Alan Grinnell is having phone trouble with Verizon. Why can't he get the credit he deserves? Now what should he do?

Verizon won’t correct a billing error – now what?

January 27, 2024July 31, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
The secrets to a hassle-free vacation seem simple enough. Here's how to avoid the most common travel mistakes.

The 5 most common travel mistakes — and how to avoid them

January 26, 2024May 18, 2014 by Christopher Elliott

… Read more

Categories The Navigator
Dish deducted $94 from William Leeper’s account without crediting him. Now it’s turned off his subscription TV service for non-payment.

Dish’s billing system is broken and I can’t fix it

January 23, 2024November 14, 2013 by Christopher Elliott

Dish deducted $94 from William Leeper’s account without crediting him. Now it’s turned off his subscription TV service for non-payment. What gives?

Categories Problem Solved
She wanted to know if a "zero" fare she'd just found on the United Airlines website would be honored. I'm sure it won't be the last one.

Should I help passengers with their United Airlines “zero” fares?

January 23, 2024September 12, 2013 by Christopher Elliott

At 2:47 p.m. today, I received the first email from reader Nancy O’Neill. She wanted to know if a “zero” fare she’d just found on the United Airlines website would be honored. I’m sure it won’t be the last one.

Categories Commentary
Older posts
Page1 Page2 Next →

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2025 Elliott Report | Privacy Policy
  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
  • Get Help

Don't Miss a Story!

Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!