When Maura Ruzhnikov sends money to a stranger by mistake on Zelle, she tries to undo the transaction. That’s easier said than done. Will she ever get her money back?
I don’t want to write about Annette Bricca for a long list of reasons.
Question: I’ve been having a billing problem with Dish Network for the last three months. Dish deducted $94 from my bank account in June but it never posted to my Dish account.
I called back in mid-July when I saw my unpaid bill and asked the company’s payment research department to investigate. But by the end of July, the money still wasn’t in my account, and my account was closed because of non-payment.
At the end of August, I called the Dish executive resolutions department, and was told to send my bank statement in showing the payment. I did, but I received no response.
At 2:47 p.m. today, I received the first email from reader Nancy O’Neill. She wanted to know if a “zero” fare she’d just found on the United Airlines website would be honored. I’m sure it won’t be the last one.
Much worse. The airline on which they had reservations, Bahamasair, didn’t even serve Richmond.
“We had non-refundable hotel reservations,” says Forbes, a homemaker who lives in McKenney, Va. “But we had no way to get there.”
Forbes had booked her vacation through an online travel agency called Hotwire, which offers customers steep discounts in exchange for not telling them the exact airline or hotel they’re booking until they’ve made their reservations. And all reservations are final and non-refundable.
