Here to help
Enterprise has been accused of running a ding-and-dent scam so often by readers of this site, I’ve lost count.
But something interesting has happened lately. The complaints have slowed to a trickle.
Why?
Read more “How Enterprise determines if you damaged a rental”
When Rachel Lipnoski returns her Alamo car rental and dashes off to catch her flight home, she neglects to hold on to her receipt. This becomes an expensive problem when days later she receives an updated bill — one that charges her for two extra days. Read more “Alamo charged me for two extra days — after I returned my car and flew home”
Enterprise has been accused of running a ding-and-dent scam so often by readers of this site, I’ve lost count.
But something interesting has happened lately. The complaints have slowed to a trickle.
Why? Read more “Here’s how Enterprise stopped its fraudulent damage claims”
John Nicholson books an Alamo rental car through Hotwire. One day after he picks up the car it starts spewing oil, but Alamo doesn’t have a replacement. His quest for a replacement car and compensation for the lost day brings him to us. Read more “My Alamo rental broke down — can’t someone give me a refund?”
Sometimes, travel isn’t fun. Jane Hatch’s last-minute winter flight from Baltimore to Milwaukee was for the worst reason of all. Read more “Enterprise puts a customer on the road in the nick of time”
