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DISCOUNT

This article discusses a traveler's experience with a non-functioning Allstate Rewards gift card on a Princess cruise and how it was resolved.

My Allstate Rewards gift card didn’t work on my Princess cruise

January 19, 2024May 9, 2023 by Christopher Elliott

David Marsh encountered a frustrating problem while on his Princess Cruise – his Allstate Rewards gift card, worth $1,800, didn’t work. Both the cruise line and Allstate Rewards blamed each other for the issue, leaving David stranded in the middle.

Categories Featured, The Travel Troubleshooter

Is Hotwire ‘making stuff up’?

February 5, 2024September 22, 2015 by Christopher Elliott

Do online travel agencies make things up in order to keep your hard-earned money?

Categories Case Dismissed
Verizon promises Allen Myers $35 in monthly discounts on his bill, and he has it in writing. So why isn't it honoring its agreement?

Hey Verizon, what happened to those discounts you promised?

January 29, 2024October 23, 2014 by Christopher Elliott

Verizon promises Allen Myers $35 in monthly discounts on his bill, and he has it in writing. So why isn’t it honoring its agreement?

Categories Problem Solved
Sprint promises Jennifer Thomas a discount, but it doesn't come through. Can she force the phone company to honor its word?

A little disconnect on Sprint’s discount offer

January 27, 2024August 14, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
When Denise Mendoza "upgrades" her Sprint account, the discount she had for years is gone. Is there any way to get it back?

Hey, where did my Sprint discount go?

January 23, 2024October 3, 2013 by Christopher Elliott

When Denise Mendoza “upgrades” her Sprint account, the discount she had for years is gone. Is there any way to get it back?

Categories Problem Solved
Groupon is a bargain website that promises daily deals and "unbelievable" customer service. But Stuart Lord says he got neither.

Maybe this Groupon deal wasn’t a deal after all

January 23, 2024March 8, 2013 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?
If you've ever fudged a few facts to get a hotel discount, you're not alone. Almost 3 in 10 hotel guests admit they stretched the truth.

Liar, liar! 28 percent of hotel guests admit they stretched the truth for a discount

April 26, 2025February 12, 2011 by Christopher Elliott

If you’ve ever fudged a few facts to get a hotel discount, you’re not alone. Almost 3 in 10 hotel guests admit they stretched the truth to save a few bucks, according to a new survey.

Categories Commentary

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