Not a day seems to go by that I don’t hear from an angry car rental customer — folks like Craig Solomon, who rented a car in England from Avis for two weeks recently.
“Toward the end of the rental one of the tires blew out,” he says. “It ultimately cost about $500 to replace, and Avis has been unwilling to date to accept the responsibility.”
The way Solomon sees it, Avis should have rented him a car with good tires. He wasn’t taking the vehicle off-roading, and had driven it safely and never gotten so much as a parking ticket.
Read more “Car rental absurdities I’d change if I could”
Days before Hurricane Irma hits Florida, a representative of Economy Bookings informs Stephen Sherman that he can cancel his Palm Beach-area Thrifty car rental with no penalty. So why is the company still holding on to his money two months later? Read more “Hertz allowed me to cancel, but can Economy Bookings keep my money?”
What’s it like on the other side of the car rental counter? The answer may surprise you. I’ve been corresponding with a former car rental employee, and he’s shared some remarkable insights into the business that might help you make a more informed decision the next time you rent a car. Read more “Your car rental company doesn’t want you to know these secrets”
If you rent a car in Europe this summer, you might notice a few changes. Pay attention to them. They could be coming to America soon. Read more “EU’s new rental car rules could be signpost for US”
So you have decided to come to Europe. You’ve booked your flights, you’ve booked your hotel and now you want to rent a vehicle. Read more “What you need to know about renting and driving a car in Europe”