Am I too old to rent a car? These Priceline rules are confusing
Is Jan Goodwin too old to rent a car from Priceline? According to the company, the answer is no. Wait, I mean yes.
CAR RENTAL
Why are travelers making such a mess this summer?
Sharmistha Das says she didn’t trash her Lyft. But her driver claims she dragged her bicycle helmet along the side of his door, leaving several long scuff marks.
Help! Avis charged me $7,671 for a one-day car rental
Nicholas Chandler was rear-ended while driving an Avis rental car. Even though the other driver was at fault, Avis charged him for the entire time the car was out of commission. Can he get a refund?
Budget overcharge: I paid an extra $457 for my car rental in France!
When Corwin Simmonds rented a car from Budget in Marseille, France, he never expected a simple transaction to become a frustrating ordeal with multiple overcharges and a bewildering lack of customer service.
How to dispute a $1,357 charge from National and get your money back
Glenn Roberts gets a surprise bill for $1,357 two months after he returns his car to National. What is it for — and why can’t he get the car rental company to refund it?
Help! Budget charged me $1,166 for a “loss of license plate” — is that legal?
Just when you think you’ve seen every car rental fee under the sun, you hear from someone like Jason Hunter.
Hertz ran out of cars. Why is Booking.com keeping $65 for my rental?
What should you do if your car rental company runs out of cars? Can your online booking site just keep your money? Here’s the unfortunate truth.
Do I really have to pay this $450 cleaning fee from Budget?
When Joseph Hall returns his car to Budget, it drops a $450 cleaning fee on him. Does he have to pay all of it?
A surprise surcharge for car rental insurance with Sixt. How do I fix this?
Sixt surprises David Degagne with an extra $513 car rental insurance surcharge in Portugal. Can he get his money back if he never asked for the insurance? Let’s find out.
Help! My Hertz car rental is infested with ants — and now they’re charging me extra
There’s a rule in the Travel Bible that your rental car must be insect-free. But the folks at the Hertz location in Palo Alto, Calif., forgot to study their scripture on the day Miguel Lopez came to town. And they handed him the keys to a car infested by ants.