What happened to Michael Kivel’s refund from Avis? The company promised him his money after he had to cancel his car rental reservation. Is the money lost?
Noah Finkel thinks he might be on Alamo’s dreaded Do Not Rent list, but he can’t get a straight answer — or rent a car. How do you find out?
When William Houck returns his rental car to LAX, Budget tries to charge him a fee for refueling and cleaning. But he brought the car back with a full gas tank, and it was clean. How can he fight these charges?
Renting a car can be complicated. You have to choose the right company and the right vehicle — and there are decisions about insurance, tolls and fuel.
If you rent a car in Europe this summer, you might notice a few changes. Pay attention to them. They could be coming to America soon.
Does anyone not have a car rental horror story like Dave Dzurick’s?
If you’re an experienced traveler, maybe you know about the Department of Transportation’s 24-hour rule for airline ticket purchases, or EU 261, the European consumer protection regulation for air travelers, or the Fair Credit Billing Act.
Does anyone not have a car rental horror story like Dave Dzurick’s?
When Dzurick, a project manager from Tucson, Ariz., rented a car from Hertz in Milwaukee recently, a representative asked him if he wanted an upgrade. No mention of the cost.
