What’s it like on the other side of the car rental counter? The answer may surprise you. I’ve been corresponding with a former car rental employee, and he’s shared some remarkable insights into the business that might help you make a more informed decision the next time you rent a car. Read more “Your car rental company doesn’t want you to know these secrets”
Tag: CAR RENTAL
EU’s new rental car rules could be signpost for US
If you rent a car in Europe this summer, you might notice a few changes. Pay attention to them. They could be coming to America soon. Read more “EU’s new rental car rules could be signpost for US”
Car rental come-ons, and how to reject them
Does anyone not have a car rental horror story like Dave Dzurick’s? Read more “Car rental come-ons, and how to reject them”
The best consumer-friendly travel regulations you’ve never heard of
If you’re an experienced traveler, maybe you know about the Department of Transportation’s 24-hour rule for airline ticket purchases, or EU 261, the European consumer protection regulation for air travelers, or the Fair Credit Billing Act. Read more “The best consumer-friendly travel regulations you’ve never heard of”
Slimy new car rental tricks you need to know now
Does anyone not have a car rental horror story like Dave Dzurick’s?
When Dzurick, a project manager from Tucson, Ariz., rented a car from Hertz in Milwaukee recently, a representative asked him if he wanted an upgrade. No mention of the cost. Read more “Slimy new car rental tricks you need to know now”
There’s something strange about this rental car
During a recent visit to Atlanta, Sixt Rent a Car upgraded Samuel Ventola to a Jeep Patriot instead of the subcompact he had reserved. Maybe it wasn’t doing him a favor.
Read more “There’s something strange about this rental car”
Heading to Europe? Beware of stealth traffic tickets
Months after Ruth Carr returned from Italy, the citations started piling up in her mailbox: two for driving in a “restricted” area in Rome, another for a similar traffic violation in Vicenza.
Read more “Heading to Europe? Beware of stealth traffic tickets”
Can helicopter parents survive a crash in Consumerland?
Sally VanZandt’s car rental case was this week’s top post. She alleged that her grown son was ripped off by a smooth-talking saleswoman at the Budget counter and wanted our help with a refund.
Read more “Can helicopter parents survive a crash in Consumerland?”
Should car rental companies profit from toll roads?
Crossing the Golden Gate bridge is the driving highlight of any visit to Northern California. But not for Claudia Moore.
Read more “Should car rental companies profit from toll roads?”
Charged an extra $134 for my car because I’m an hour late
Dan Sondhelm returns his Hertz rental car an hour late and is billed an extra $134 for it. Is this a misunderstanding between Hotwire, his online agency, and Hertz?
Read more “Charged an extra $134 for my car because I’m an hour late”