If you’re an experienced traveler, maybe you know about the Department of Transportation’s 24-hour rule for airline ticket purchases, or EU 261, the European consumer protection regulation for air travelers, or the Fair Credit Billing Act. “The best consumer-friendly travel regulations you’ve never heard of”
Does anyone not have a car rental horror story like Dave Dzurick’s?
When Dzurick, a project manager from Tucson, Ariz., rented a car from Hertz in Milwaukee recently, a representative asked him if he wanted an upgrade. No mention of the cost. “Slimy new car rental tricks you need to know now”
Thomas Bell assumes he’s covered by Budget’s optional collision-damage waiver when he rents a car in Costa Rica. But now the company wants him to pay for a new set of tires. Can it do that? “Covered for my car rental in Costa Rica — except for the tires”
After Julie Thomason wrecked her rental car, she expected a repair bill. But she didn’t anticipate a $1,000 invoice for something called “loss of use.” No one ever does. “Car rental customers lose it over ‘loss of use’”
Car rental insurance isn’t required. Or is it?
If you’re not sure, then you’re one of many confused car renters — a confusion some car rental companies appear to be taking advantage of. “For the last time: Car rental coverage is not mandatory!”