How to dispute a $1,357 charge from National and get your money back
Glenn Roberts gets a surprise bill for $1,357 two months after he returns his car to National. What is it for — and why can’t he get the car rental company to refund it?
CAR RENTAL
Help! Budget charged me $1,166 for a “loss of license plate” — is that legal?
Just when you think you’ve seen every car rental fee under the sun, you hear from someone like Jason Hunter.
Hertz ran out of cars. Why is Booking.com keeping $65 for my rental?
What should you do if your car rental company runs out of cars? Can your online booking site just keep your money? Here’s the unfortunate truth.
Do I really have to pay this $450 cleaning fee from Budget?
When Joseph Hall returns his car to Budget, it drops a $450 cleaning fee on him. Does he have to pay all of it?
A shocking surcharge for car rental insurance with Sixt. How do I fix this?
Sixt surprises David Degagne with an extra $513 car rental insurance surcharge in Portugal. Can he get his money back if he never asked for the insurance? Let’s find out.
Help! My Hertz car rental is infested with ants — and now they’re charging me extra
There’s a rule in the Travel Bible that your rental car must be insect-free. But the folks at the Hertz location in Palo Alto, Calif., forgot to study their scripture on the day Miguel Lopez came to town. And they handed him the keys to a car infested by ants.
I have proof that I didn’t damage my rental car. So why do I have to pay?
Stacey Wall has proof that she didn’t damage her rental car. So why does Enterprise want to charge her, anyway?
How do I get a repair invoice from Enterprise? My insurance company needs it
Michael Roehricht needs a repair invoice from Enterprise to file a claim with his car insurance company. Why won’t the company send him the paperwork?
Turo repair problem: Do I have to pay $3,000 for this blown tire?
When a tire on Darrell Eldridge’s Turo rental blew out, he was relieved that he didn’t get into an accident. But his relief soon gave way to rage when Turo sent him a $3,000 bill for damage.
Traveling? Here’s what to say if you want to get the worst treatment — guaranteed!
It’s easy to get treated like a second-class citizen when you travel: Just say the wrong thing. That’s an undeniable fact that people are rediscovering during the busiest year in the history of modern travel.