A Booking.com promotion that was too good to be true!

Kelly Thomas receives an email announcing a hard-to-believe Booking.com promotion. It says that during her upcoming hotel stay in Dubai, she can enjoy unlimited free attractions for herself and anyone else traveling with her. But is this deal too good to be true? Read more “A Booking.com promotion that was too good to be true!”

Hotels offer perks if you book direct. But should you?

Skip your travel agent and those comparison booking sites. That’s what more hotels want you to do, and they’re pulling out all the stops to persuade you to do it.

But should you? Read more “Hotels offer perks if you book direct. But should you?”

Hello, relaxation? Not with this Booking.com reservation

Vivian Mello’s vacation rental in Maui is uninhabitable. So why won’t Booking.com refund her money? Read more “Hello, relaxation? Not with this Booking.com reservation”

A hurricane, a canceled hotel and a missed vacation. What a carnival!

Fennella Bruce’s trip to Miami is interrupted by a hurricane. Why won’t her hotel and the Miami Broward Carnival offer her a refund? Read more “A hurricane, a canceled hotel and a missed vacation. What a carnival!”

Why won’t Booking.com honor my room reservation at the Ritz?

Faig Babayev booked a room at the Ritz-Carlton, Abama, in Tenerife, Spain, for his family. But Booking.com, the site through which he made the reservation, has other plans for him. Read more “Why won’t Booking.com honor my room reservation at the Ritz?”