My brother died. Can I get a refund from GoToGate for my airline tickets?
After Debbie Schembri’s brother dies, she cancels her Alaska vacation. Can she get a refund for her airline tickets?
After Debbie Schembri’s brother dies, she cancels her Alaska vacation. Can she get a refund for her airline tickets?
What is the Booking.com refund process, and how can you get a refund when the company makes a mistake? Here’s what to do.
There’s an intruder in Linda Jones’s apartment. She thinks she’s entitled to a refund from Booking.com for the inconvenience. But you will never — not in a million years — guess how this case resolves.
Her problem is about more than travel safety and corporate intransigence. It’s about the power of a single word. In this case, it’s an email address.
Skip your travel agent and those comparison booking sites. That’s what more hotels want you to do, and they’re pulling out all the stops to persuade you to do it.
But should you?
Vivian Mello’s vacation rental in Maui is uninhabitable. So why won’t Booking.com refund her money?
Dorothy Dittmar reserves a room in Paris with two twin beds. But then the hotel backs out of the deal. Does she deserve a refund?
The historic Rathbone Mansion offers an “authentic” New Orleans experience, with its antebellum architecture and “warm” Southern hospitality. But it was a little too authentic for Cori Maldonado, who reserved his rooms through Bookit.com.