Hotels offer perks if you book direct. But should you?
Skip your travel agent and those comparison booking sites. That’s what more hotels want you to do, and they’re pulling out all the stops to persuade you to do it.
But should you?
BOOKING.COM
Hello, relaxation? Not with this Booking.com reservation
Vivian Mello’s vacation rental in Maui is uninhabitable. So why won’t Booking.com refund her money?
A little bed problem on my Booking.com reservation
Dorothy Dittmar reserves a room in Paris with two twin beds. But then the hotel backs out of the deal. Does she deserve a refund?
This “historic” stay was an epic disaster
The historic Rathbone Mansion offers an “authentic” New Orleans experience, with its antebellum architecture and “warm” Southern hospitality. But it was a little too authentic for Cori Maldonado, who reserved his rooms through Bookit.com.