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Elliott Report

Elliott Report

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AIR FRANCE

When Air France flagged Elana Gershuny's ticket as fraudulent, it didn't just strand her in Lyon, France. It also landed her on a secret airline blacklist.

I’m on an airline’s credit card blacklist. How do I get off?

April 26, 2025April 7, 2025 by Christopher Elliott

When Air France flagged Elana Gershuny’s ticket as fraudulent, it didn’t just strand her in Lyon, France. It also landed her on a secret airline blacklist.

Categories Advocacy, Travel Problems
Can I still get a pandemic refund for this Air France ticket?

Pandemic refund: Is it too late to get my $23,577 back for these Air France tickets?

October 31, 2024October 30, 2024 by Christopher Elliott

Does Air France still owe Gilda Souza $23,577 after the airline canceled her flights during the pandemic? After all, she allowed her ticket credit to expire. Can she still get a pandemic refund?

Categories The Travel Troubleshooter
Air France owes Jim Shea a refund for a flight it canceled during the pandemic. But he's been waiting a year for his money. So where is it?

How can I make Air France send my refund now?

April 7, 2025October 4, 2021 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Air France canceled Liga Aldins' flight from Boston to Paris last spring and she wants a refund. So what's going on here?

Air France canceled my flight, so where is my refund?

January 22, 2024June 9, 2021 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Delta downgraded me! Christopher Elliott, author

Delta downgraded me on my flight with no refund. P.S.: I’m in a wheelchair.

April 22, 2024March 30, 2018 by Christopher Elliott

Beth Warner has a complaint I hear too often: “Delta downgraded me on my flight.” To make matters worse, she’s in a wheelchair. And to make matters even worse, they seated her next to a bathroom. Does she deserve some kind of refund?

Categories The Travel Troubleshooter
airplane, plane, interior, flight, crew, attendant, seatback, row, united

Should you tip your flight attendant?

May 4, 2024July 31, 2017 by Christopher Elliott

Should you tip your flight attendant? For such a commonly asked question, the answer is anything but simple.

Categories Commentary
Evelyn Tachau-Brown probably deserves something after her recent Delta Air Lines flight, with screaming baby. But what?

Berated for a screaming baby – do I deserve a full refund?

January 29, 2024September 22, 2014 by Christopher Elliott

Evelyn Tachau-Brown probably deserves something after her recent Delta Air Lines flight, with screaming baby. But what?

Categories Should I Take The Case?
Air France is holding $2,400 of Daniel Jean-Jacques money for a fully refundable ticket. Why won't it surrender the money?

Where’s the refund for my Air France ticket?

April 7, 2025April 4, 2014 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Lisa and Wayne Roccaforte felt lucky to have premium economy class seats on their recent Air France flight from Paris to Houston.

Downgraded on Air France, but where’s their refund?

January 23, 2024May 3, 2013 by Christopher Elliott

… Read more

Categories Case Dismissed
Brian Lee and Alisha Singh were looking forward to their Air France flight the same way all of us used to anticipate flying.

Air France offered us an upgrade — then it didn’t

January 22, 2024May 3, 2012 by Christopher Elliott

Brian Lee and Alisha Singh were looking forward to their Air France flight the same way all of us used to anticipate flying, and a few of us still do.

Categories Commentary
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