Please help me remove this bogus Facebook tribute page
Before Jennifer Stathakis’s husband dies, he deletes his Facebook account. Can his estranged family members create a Facebook tribute page for him, even though it’s against his wishes?
Problem Solved
Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.
Help! Right after I bought Carmel Kitchen gift cards, the restaurant closed
Shortly after Etta Lazarus buys $381 in Carmel Kitchen gift card credit, the restaurant closes. The chain won’t refund her money. Is she stuck with a useless piece of plastic?
What’s with all of these tolls on my car rental bill?
After he returns his Budget rental in New York, Jamal Alqiwani gets a shocker: a $729 bill for car rental tolls he’s already paid. Should he have to pay twice?
Can you help me find my lost photos?
Neil Katz’s once-in-a-lifetime photo is lost and neither his cruise line nor the professional photographers on board can help him find it. Can this advocate help locate these lost photos?
Why won’t Panasonic repair my microwave oven?
Jackie Moellers’ Panasonic microwave doesn’t work, even though it’s just two years old. The manufacturer wants her to pay for the repairs, but Moellers doesn’t think she should have to. Who’s right?
Hey, what’s this disposition fee from Hyundai?
When Kim DeBiase ends her lease for a Hyundai Sonata, the dealership demands a $400 payment for a disposition fee. And that puts her in a bad disposition. Does she really have to fork over the money?
Home Depot installed the wrong carpet on my stairs. How do I get a refund?
After Home Depot installs the wrong carpet on Monica Krupinski’s stairs, she asks for a refund or a fix. But is she entitled to either? And if so, how does she get it?
Target won’t return my gift card credit. Their decision is “final.” Can you help?
Denny Eaplin loses $184 in Target gift card credit when someone else redeems it in a different state. The company won’t return the money. Is there any hope for him?
A flag on the play after “free” NFL offer from DirecTV
Why is DirecTV offering — and then rescinding — Donavon Frater’s premium subscription TV package? The company doesn’t have a clue. Time to call for help.
I shipped a computer with UPS. It arrived in pieces. Now what?
When Kenneth Nicely ships a computer to a friend, it arrives in pieces. When he tries to file a claim for damages, he gets the runaround. Should he write off the $400 he lost?