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Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
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    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
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Problem Solved

Problem Solved is a weekly consumer column that fixes reader problems. From broken laptop computers to faulty kitchen appliances, nothing is off limits for this feature. Each story brings a fresh problem and solution in an engaging and succinct Q&A format.

Joy Wills' dishwasher doesn't work. Her extended protection plan purchased through Lowe's isn't working, either. Find out what happened.

My Lowe’s extended protection plan doesn’t work. Can you fix my dishwasher?

January 19, 2024November 11, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Manuel Harris's Electrolux microwave oven stops working. Fortunately, it's still under warranty. Frigidaire won't honor the warranty.

My Frigidaire microwave stopped working. Why won’t they honor my warranty?

December 23, 2025November 10, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Steven Pearson's Whirlpool refrigerator doesn't work and caused $4,200 in damage to his kitchen floor. Why won't Whirlpool respond or help?

Help! My Whirlpool refrigerator caused $4,200 in damage to my kitchen

January 19, 2024November 9, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Natuzzi sold her a defective sofa set, they could not resolve the issue even after multiple visits from the repairmen. Here is what happened.

Help! My Natuzzi sofa set is falling apart

January 19, 2024November 8, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Sears technician refused to service Vivian Glassman's refrigerator just because it was not in her kitchen, they intended to charge her too.

Sears won’t repair my broken refrigerator. Could I get a refund?

February 7, 2025October 31, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Konrad Karpiesiuk has to cancel a Disney on Ice performance after the venue imposes a new vaccine rule. Can he get his money back?

Vaccine rules put Disney on Ice on ice. Can I get my money back?

January 19, 2024October 28, 2022 by Christopher Elliott

Konrad Karpiesiuk has to cancel a Disney on Ice performance after the venue imposes a new vaccine rule. Can he get his money back?

Categories Problem Solved
Vanessa Wilkins is trying to get a refund from Live Nation for her Muna concert tickets. But it's been four months, and the company can't help her.

I want my $150 back from Live Nation. Where is it?

January 19, 2024October 15, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
Man lighting cigarette.

Lyft charged me $150 for cigarette burns. But I don’t smoke!

March 6, 2024October 5, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
When Michael Rose returns his AT&T phone, he expects the billing to stop. But it doesn't. Can he make the charges end?

This AT&T phone never worked. Why are they sending me to a collection agency?

May 31, 2024October 4, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
What is the Lyft vomit scam and how to you avoid becoming a victim. Here are two cases our advocacy team recently solved.

Lyft vomit fraud: Everything you need to know — and how to avoid it

June 24, 2024September 28, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
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