This is what happens when you don’t want to tip on your cruise

What if you don’t want to tip on your cruise? Or maybe you’re not against cruise gratuities, but prefer to give on a person by person basis. Can the cruise line force you to pay a set amount for the crew’s bonus?

That’s the question Laurie May wants answered. She says Oceania recently blindsided her by adding $320 to the cost of her 10-day European cruise. The reason? Automatically added gratuities.

Now she wants the Elliott Advocacy team to retrieve the crew bonus and put it back in her wallet. But is that something we can do? Read more “This is what happens when you don’t want to tip on your cruise”

Is this the most embarrassing hotel experience ever?

Elisa Boyd says she’s just endured the most embarrassing hotel experience of her life. The story begins with two friends on a relaxing desert getaway. But it ends with a mortifying accusation by W Hotel employees and a giant post-stay credit card charge.

Now Boyd wants to know if the Elliott Advocacy team can clear her name and get her money returned. Can we do it? Read more “Is this the most embarrassing hotel experience ever?”