TaxRise took $900 of Jack Maxfield’s money without his permission after he used the service to try to fix a tax problem. Worse, he disputed the charges on his debit card — and lost. So is that the end of the story? Read more “Can TaxRise really help itself to $900 of my money?”
Here are the answers to the top coronavirus travel questions
Do you need a comprehensive guide to help you handle all of your coronavirus travel questions? No worries, the Elliott Advocacy team has you covered.
During the past month, our team has been busy advocating cases like never before — 24 hours a day. Here are the answers to the most frequently asked coronavirus travel questions we’ve received. Read more “Here are the answers to the top coronavirus travel questions”
We’re back in the USA after our coronavirus lockdown. This is what happened to us
My family got stuck in France during the coronavirus lockdown. It happened in slow motion. First, the museums closed. Then, about two weeks later, they shuttered the cafés and restaurants. And a week after that, authorities blocked access to the beach. Read more “We’re back in the USA after our coronavirus lockdown. This is what happened to us”
His rental car crashed in the sea. Now he’s in a $ 27,825 insurance nightmare
Last fall, Russell Wayne’s rental car inexplicably crashed into the ocean in a picturesque seaside town in Spain. Unfortunately, the strange accident totaled the Europcar-owned Audi and plunged Wayne into an insurance nightmare with Chase Eclaims. Read more “His rental car crashed in the sea. Now he’s in a $ 27,825 insurance nightmare”
How can I get my money back from an imposter booking site?
Francis Popiel recently fell for an imposter booking site and now he wants his money back.
Although he booked the right hotel, he found it by Googling “Holiday Inn Alexandria.” Instead of taking him to the official hotel site, the search results led him to a third-party company called Guestreservations com.
And that’s where all his problems began. Read more “How can I get my money back from an imposter booking site?”
This coronavirus cruise cancellation was a big $8,697 mistake!
Since the coronavirus started sinking the cruise industry, we’ve seen travelers make some pretty expensive cancellation mistakes. But Joan Kellert’s story is one of the worst. She lost nearly $9,000 when her travel agent canceled her upcoming cruise before any coronavirus cancellation waiver existed.
Now she wants her money back. But is that even a remote possibility? Read more “This coronavirus cruise cancellation was a big $8,697 mistake!”
The coronavirus closed the ski resort, so where is my refund?
After coronavirus recently closed the ski resort Linda Huber planned to visit, she asked for a refund of her Vail Epic Pass. The answer she received from management left something to be desired. Can we help? Read more “The coronavirus closed the ski resort, so where is my refund?”
Coronavirus fears: What you need to know about canceling your vacation
Are coronavirus fears driving you to cancel your upcoming vacation? If you’re considering canceling, you aren’t alone. In recent weeks, pleas for help from travelers who want to cancel cruises, flights, and hotels have inundated our helpline.
These consumers all hope to override the written contract they have with these providers and get a full refund.
But if you decide to cancel your vacation, can you get your money back?
Read more “Coronavirus fears: What you need to know about canceling your vacation”
Want to travel? Surprisingly, so does everyone else!
Jill Kaiserman wants to travel. This summer, she’s driving to her cabin in Maine. “It’s the perfect kind of place for social distancing,” she says.
It seems as if everyone has a touch of cabin fever after the worldwide coronavirus lockdowns. So maybe it’s no surprise that people want to travel soon, trading one cabin — their home confinement — for another.
Whether it’s a cabin in the woods or a cruise ship cabin, Americans are dreaming of their next trip. And not just dreaming, but booking.
Read more “Want to travel? Surprisingly, so does everyone else!”