ZESCO provides commercial kitchen equipment and supplies.
ZESCO Responsiveness rating
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What you need to know about ZESCO
ZESCO’s customer service focuses on providing support for product inquiries, order assistance, warranty information, and technical support for its food equipment and supplies.
- Based on the nature of the inquiry or request, ZESCO customer service response times can vary.
- You can resolve a problem with ZESCO with our insider guide or through our executive contacts.
- The customer service policies of ZESCO are standard. Here are our frequently asked questions about ZESCO.
ZESCO customer service response times
ZESCO’s customer service response time typically varies based on the channel used and the nature of the inquiry. However, here’s a general idea of what to expect:
| Phone support | ZESCO’s phone support response is typically fast and efficient. Customers often report receiving helpful assistance with minimal wait times. Call customer service at (800) 901-5051. |
| Live chat | Typically, live chat responses from ZESCO are designed to be quick, often within a few minutes during business hours. Response times may be slower during peak times or if there is a high volume of customer inquiries. For the most accurate response time, it’s best to try the live chat service directly during business hours. |
| Email support | ZESCO does not publicly disclose email support response times. However, based on customer experiences and typical business practices, it generally takes 24 to 48 hours for the company to respond to email inquiries. Email ZESCO at salesdept@zesco.com. For more urgent matters, contacting them through phone or live chat may provide quicker assistance. To get the most accurate response time, contact the company directly through the established contact channels. |
| Social media | ZESCO’s social media response time can vary depending on the platform and the volume of messages the company receives. Typically, businesses on social media aim to respond within a few hours during business hours. Response times may be slower on weekends or outside regular working hours. Here’s how to reach ZESCO via social media. |
How to resolve a problem with ZESCO
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
ZESCO mailing address
640 N Capitol Avenue
Indianapolis, IN 46204
ZESCO loyalty program
As of now, ZESCO Food Equipment and Supply does not appear to have a publicly advertised loyalty program. However, the company may offer promotions, discounts, or other customer incentives. For more specific details or updates about any loyalty or rewards programs, contact the company directly or check the website.
ZESCO social media channels
ZESCO executive customer service contacts
Primary Contact
Jasen Ward
IT Manager
640 N Capitol Avenue
Indianapolis, IN 46204
jasen@zesco.com
Secondary Contact
Andy Helmbock
Sales Executive
640 N Capitol Avenue
Indianapolis, IN 46204
andy@zesco.com
Alternative Executive
Arnold Guttstein
Sales Representative
640 N Capitol Avenue
Indianapolis, IN 46204
arnold@zesco.com
Alternative Executive
Mark Zoll
President
640 N Capitol Avenue
Indianapolis, IN 46204
mark@zesco.com
How can I contact ZESCO customer service?
Call (800) 901-5051 or email salesdept@zesco.com.
How do I track my order from ZESCO?
Visit the website and use the order tracking feature, contact customer service at (800) 901-5051 or email salesdept@zesco.com for assistance.
Does ZESCO offer product warranties?
Yes, ZESCO offers warranties on many of the products. The specific warranty terms may vary depending on the equipment. For more information, contact ZESCO’s customer service team at (800) 901-5051 or email salesdept@zesco.com or refer to the product details on the website.
How to get professional help with your ZESCO problem
If you need help with ZESCO, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.