Wise Customer Service Contacts

Wise’s privacy policy explains how personal data is collected, used, and shared when using the services, including financial and contact information. It outlines users’ rights to access, correct, or delete their data and details the security measures taken to protect it. The policy also describes how personal data may be shared with third parties for legal or business purposes.

Wise is committed to ensuring that modern slavery and human trafficking are not present in its business or supply chains. The organization has a zero-tolerance policy towards slavery and undertakes due diligence on third-party suppliers, assessing potential risks and ensuring compliance with ethical standards. Policies and procedures, including training and whistleblower protection, support this commitment.

To receive money through Wise, you can share your account details in over 23 currencies for both domestic and international transfers. For faster payments, you can request money through your unique Wisetag, and also settle up with friends using QR codes or direct links. Additionally, the service supports salary payments, pension deposits, and personal transfers from friends or family.

To make a mass payment through Wise, set up a batch payment by uploading a CSV file with all recipient details. You can manage payouts for salaries, suppliers, or refunds to multiple individuals. The system allows you to automate payment processes and track them.

To make an international money transfer through Wise, simply enter the amount you want to send and the recipient’s details. Choose the payment method (bank transfer, debit, or credit card), and Wise will show you the exchange rate and fees upfront. After confirming the details, you can track the transfer until it’s completed.