Toyota North America Customer Service Contacts

Call: (800) 331-4331.

Yes, you can find the online contact form here.

Monday to Friday from 8 a.m. to 8 p.m.; Saturday from 9 a.m. to 7 p.m. (all times Eastern).

Use the Find a Dealer tool on the Toyota website. Enter your zip code or city and state to locate the nearest dealerships.

Fax: (310) 468-7814

Toyota’s warranty consists of a 3-year/36,000-mile basic warranty, a 5-year/60,000-mile powertrain warranty, and an 8-year/100,000-mile warranty for hybrid components. For specific warranty details, refer to your vehicle’s warranty booklet or the Toyota website.

You can schedule a service appointment by contacting your local Toyota dealership directly or by using the online service scheduling tool available on the Toyota website.

Information about current recalls can be found on the Toyota website under the recalls section. You can also enter your Vehicle Identification Number (VIN) to check for specific recalls affecting your vehicle.

You can download a digital copy of your vehicle’s owner’s manual from the Toyota website. Simply visit the Owners section and select Owner’s Manuals to find and download the manual for your specific model and year.

You can manage your account, make payments, and access other financial services by logging into your account on the Toyota Financial Services website or by using the mobile app.

To update your contact information, you can log in to your Toyota Owners account on the Toyota website and make the necessary changes. You can also contact Toyota customer service at (800) 331-4331 for assistance.

If you experience a problem with your Toyota North America vehicle, it’s best to contact your local Toyota dealership for diagnosis and repair. If the issue is not resolved to your satisfaction, you can escalate the matter by contacting Toyota customer service at (800) 331-4331.