Tin Leg is a travel insurance company that offers various travel insurance plans, including coverage for trip cancellations and medical emergencies.
Tin Leg Responsiveness rating
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What you need to know about Tin Leg
- Tin Leg’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Tin Leg with our insider guide or through our executive contacts.
- Tin Leg’s customer service policies are standard. Here are our frequently asked questions about Tin leg.
Tin Leg customer service response times
Tin Leg’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Response time: Phone inquiries typically take 1 to 30 minutes to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Phone number: Customers can contact Tin Leg at (844) 240-1233. Availability: Phone support is available Monday to Sunday from 8 a.m. to 10 p.m. Eastern time, but the response times may be slower during peak periods, like sales events or holidays. |
| Email support | Response time: Email inquiries typically take 1 to 3 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email address: Customers can contact Tin Leg at info@tinleg.com. |
| Live chat | Tin Leg’s does not have live chat support. |
| Social media | Response time: Tin Leg is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity. |
How to resolve a problem with Tin Leg
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Tin Leg mailing address
c/o Tin Leg Claims
4604 49th Street N
Suite 1465
St Petersburg, Florida 33709
Tin Leg executive customer service contacts
Primary Contact
Steven Benna
Senior Manager
4604 49th Street N
Suite 1465
St Petersburg, FL 33709
sbenna@squaremouth.com
Secondary Contact
Chrissy Valdez
Operations Director
4604 49th Street N
Suite 1465
St Petersburg, FL 33709
cvaldez@squaremouth.com
Chief Executive
Jessica Burns
4604 49th Street N
Suite 1465
St Petersburg, FL 33709
JBurns@squaremouth.com
How do I file a claim with Tin Leg?
Fill in the claim form on the website. Call (844) 240-1233 or email claims@tinleg.com if you need help with your claim.
What is the emergency number for Tin Leg?
Customers can contact Tin Leg’s Emergency Assistance:
- Inside the U.S.: (844) 927-9265 (Toll-Free)
- Outside the U.S.: (727) 264-5657 (Collect Call)
Who owns Tin Leg?
Tin Leg is owned by Squaremouth, a travel insurance comparison site based in the United States. Squaremouth offers a variety of travel insurance policies from multiple providers, including Tin Leg.
What is Tin Leg?
Tin Leg is a travel insurance company that offers various travel insurance plans, including coverage for trip cancellations, medical emergencies, and more.
How to get professional help with your Tin Leg problem
If you need help with Tin Leg, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
