Point Broadband is an internet service provider that offers high-speed broadband connectivity to residential and business customers, primarily in rural areas.
How to reach a person at Point Broadband
Main: (844) 407-6468
Point Broadband Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Point Broadband
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Point Broadband
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Point Broadband mailing address
1791 O.G. Skinner Drive
Suite A
West Point, GA 31833
Point Broadband executive customer service contacts
Primary Contact
Gae Donovan-Wolfe
Marketing Coordinator
1791 O.G. Skinner Drive
Suite A
West Point, GA 31833
gae.donovan@point-broadband.com
Secondary Contact
Jamie Patrick
Lead Customer Service Specialist
1791 O.G. Skinner Drive
Suite A
West Point, GA 31833
jamie.patrick@point-broadband.com
Chief Executive
Patricia Martin
1791 O.G. Skinner Drive
Suite A
West Point, GA 31833
patricia.martin@point-broadband.com
Does Point Broadband have an online contact form?
Yes, you can find Point Broadband’s online contact form here.
How can I contact Point Broadband customer service?
Call Point Broadband at (844) 407-6468 or email ap@point-broadband.com.
How do I cancel my Point Broadband service?
Call Point Broadband customer service at (844) 407-6468 or email ap@point-broadband.com.
How to get professional help with your Point Broadband problem
If you need help with Point Broadband, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
