First Aid Beauty is a skincare brand focused on creating products designed to address sensitive skin and common skin concerns like dryness, redness, and acne.
What you need to know about First Aid Beauty
First Aid Beauty provides responsive customer service, aiming to address customer concerns effectively. While the brand receives mostly positive reviews for customer support, some users report delays in response times during peak periods.
- First Aid Beauty’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with First Aid Beauty with our insider guide or through our executive contacts.
- First Aid Beauty’s customer service policies are standard. Here are our frequently asked questions about Company.
First Aid Beauty customer service response times
First Aid Beauty’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Live chat | Response time:First Aid Beauty’s live chat typically offers instant assistance, though wait times can be longer during busy periods |
Email support | Response time: Email inquiries typically take 1 to 3 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email customerservice@firstaidbeauty.com. |
Social media | While response times on social media can vary, First Aid Beauty generally responds to direct messages and comments within a few hours to a day. |
How to resolve a problem with First Aid Beauty
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
First Aid Beauty mailing address
70 Bridge Street
Suite 203
Newton, MA 02458
First Aid Beauty executive customer service contacts
Primary Contact
Alison Lee
Senior Brand Manager P&G
70 Bridge Street
Suite 203
Newton, MA 02458
lee.a@pg.com
Secondary Contact
Katie Johnson
Senior Brand Manager, DE&I
70 Bridge Street
Suite 203
Newton, MA 02458
katie.j@pg.com
Chief Executive
Lilli Gordon
70 Bridge Street
Suite 203
Newton, MA 02458
lgordon@firstaidbeauty.com
Who owns First Aid Beauty?
First Aid Beauty is owned by Procter & Gamble (P&G).
How can I contact First Aid Beauty customer service
Call First Aid Beauty customer service at (800) 322-3619 or email customerservice@firstaidbeauty.com.
Does First Aid Beauty have a live chat option?
Yes, you can find First Aid Beauty’s live chat option on the website.
How to get professional help with your First Aid Beauty problem
If you need help with First Aid Beauty, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.