ComEd (Commonwealth Edison) is an electric utility company serving the northern Illinois region, including the Chicago metropolitan area.
ComED Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about ComED
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with ComED
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
ComED mailing address
10 S. Dearborn St
Chicago, IL 60603
ComED executive customer service contacts
Primary Contact
David R. Perez
COO
10 S. Dearborn St
Chicago, IL 60603
David.Perez@comed.com
Secondary Contact
Melissa Y. Washington
Senior Vice President, Customer Operations and Strategic Initiatives
10 S. Dearborn St
Chicago, IL 60603
Melissa.Washington@comed.com
Chief Executive
Gil C. Quiniones
10 S. Dearborn St
Chicago, IL 60603
Gil.Quiniones@comed.com
Does ComEd have an online contact form?
Yes, you can find the online contact form here.
How can I contact ComED customer service?
Call (800) 334-7661.
When is ComED customer service available to take my call?
The representatives are available 24/7.
How to get professional help with your ComED problem
If you need help with ComED, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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