Avon Customer Service Contacts

The product information center telephone number is (800) 445-2866.

Call (800) 445-2866 or send an online message through the Avon online form.

To get a refund from Avon in the United States, here’s what you need to do:

1. Understand Avon’s return policy: Avon allows customers to return products within 90 days of purchase. This applies to both Avon products and third-party items sold on their website.
2. Ensure the product meets the return criteria: Make sure the product you want to return meets Avon’s criteria for returns.
3. Contact Avon customer service: Reach out to Avon’s customer service team by email or call (800) 500-2866.
4. Follow the return instructions: Avon will provide instructions on how to return the product. Follow these guidelines carefully.
5. Track the return shipment: Once you’ve shipped the product back to Avon, keep track of the return shipment. This ensures that your return is processed smoothly.
6. Await confirmation and refund: After Avon receives the package at their facility, they will process the refund within two weeks. Allow up to two billing cycles for the credit amount to appear on your monthly statement.

You can track your Avon order by logging into your account on the Avon website and navigating to the “Order History” section. You will also receive a tracking number in your shipping confirmation email.

Avon offers a return policy that typically allows returns within 90 days of purchase. Items must be in the original condition and packaging. Some exclusions apply, such as certain personal care items. Detailed return policy information is available on the Avon website.

To initiate a return or exchange, contact Avon customer service at (800) 500-2866. Provide your order number and details about the item you wish to return or exchange. Follow the instructions provided by customer service.