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Congratulations! You won $10,000 by reading the fine print!

After Donna Andrews booked her vacation to London, she did what any self-respecting home economics teacher would: she found a…

This all-inclusive resort is missing something really important

Sara Hernandez recently found something critical missing from the all-inclusive resort she booked on Priceline: the inclusive part. After booking…

He bid on an upgrade and won. Then the surprise $ 1,620 bill arrived

Thomas Ansberry bid on an upgrade for his recent Icelandair flight from Cleveland to Reykjavik, Iceland. But he paid a…

I took a seat downgrade to get home on time. Do I get a refund?

When American Airlines canceled Denise Medd's flight from Punta Cana to Philadelphia, it quickly offered her a seat on another…

This is how dual citizenship caused American Airlines to deny her boarding

Leon Razzon is convinced that his daughter, Lora, should have been permitted to fly from Raleigh-Durham to Istanbul with only…

This is what happens when you lose your passport — on a flight

If you lose your passport on an international flight, many unpleasant things will happen next. Albertina Chen knows. Here's her story.

What to do when you never want your family vacation to end

Ever visited a place that you liked so much that you didn't want to leave? Me too.I have a short…

I lost $ 1,721 in the “TripAdvisor” long term rental scam

TripAdvisor is not in the business of long term rentals, but Haley Cline was unaware of this fact. So when…

Is an extended-stay hotel better than a vacation rental?

When Kathryn Valdes travels somewhere for more than a week, she skips a hotel and rents an apartment or vacation…

How can I return these La-Z-Boy recliners for a refund?

The La-Z-Boy recliners Bryan Curran and his fiancée ordered aren't the ones he expected. Why does he have to wait…

Stranded at the Havana Airport for more than 12 hours due to mechanical--and customer service--failure (AA's that is ...)

On a recent return flight from Havana to Miami, our AA plane had mechanical difficulties soon after all passengers had…

triciab

I understand you have a job to do, but I have a few problems. On 3-23-19 we received a rental…

Home Depot and Rightime

Hi I hired Home Depot which contracts with Righttime for Air Conditioning and heating, Rightime Sales person came to our…

SW Airline makes medical decision and takes passengers' tickets

My queezy stomach from Tampa to MPLS via Dallas turned into airline personel demand EMT's take me off the plane…

VENMO HELL

I'm new here and just looked through to make sure that I post this topic in the correct location but…

Social Media - What Can & Can't I Say?

Hello, I am here to learn more from consumer advocates and what one can and can not say about poor…

Hotwire won't let me remove an accidental booking

I booked a "Hot Deal " on Hotwire. I was up really late trying to decide what I wanted to…

Minimum Connect Times

Many airlines publish connecting flights with less time than the minimum connect times for the connecting airport. Why do the…

Credit Card Fraud Citibank (Costco)

I got a call from Citibank one evening questioning a couple charges being made to my Citibank (Costco) card. One…

Round trip ticket with unknown return date

Hi--newbie and first-time poster here. Hoping to gain some insight. My daughter will be attending grad school in the UK…