Windstream

Windstream is a telecommunications company providing internet, phone, and TV services to residential and business customers across various regions.

Telephone
Main : (844) 757-4718
Email
Mailing address
4001 North Rodney Parham Road
Little Rock, AR 72212
Website
windstream.com

What you need to know about Windstream

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Windstream

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Windstream customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jeff Austin
Vice President, Customer Service
Secondary
Joe Scattareggia
Wholesale President
Chief Executive
Paul Sunu
Chief Executive

Frequently asked questions about Windstream

Call (844) 757-4718.
Yes, you can find the online contact form here.
Windstream customer service is available 24/7.
You can pay your bill online through the Windstream website, via the Kinetic app, by mail, or over the phone.
Try rebooting your modem or router first. If the issue continues, check for outages on the Windstream website or contact customer service at (844) 757-4718 for help.
You can check your service status and report outages through the Windstream website or by calling customer service at (844) 757-4718.
To change or cancel your service, log into your Windstream account online or contact customer service at (844) 757-4718 to discuss your options.
You can reset your password by using the "Forgot Password" link on the Windstream login page or by contacting customer service at (844) 757-4718 for assistance.
Windstream's policy on service guarantees and refunds can vary. For details specific to your situation, review the terms of service or contact customer service at (844) 757-4718.
Update your contact information by logging into your Windstream account online or by contacting customer service at (844) 757-4718 for assistance.
Yes, technical support is available through customer service at (844) 757-4718 by phone or online to help resolve any issues with your Windstream services.

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