WP Engine is a WordPress hosting provider that offers performance, security, and support for WordPress websites.
WP Engine Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about WP Engine
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with WP Engine
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.WP Engine mailing address
504 Lavaca Street
Suite 1000
Austin, TX 78701
WP Engine executive customer service contacts
Primary Contact
Jason Teichman
Chief Operating Officer
504 Lavaca Street,
Suite 1000
Austin, TX 78701
jason.teichman@wpengine.com
Secondary Contact
Jason Cohen
Founder
504 Lavaca Street,
Suite 1000
Austin, TX 78701
jason.cohen@wpengine.com
Chief Executive
Heather Brunner
504 Lavaca Street,
Suite 1000
Austin, TX 78701
heather.brunner@wpengine.com
How can I contact WP Engine customer service?
To contact WP Engine call (877) 973-6446 or email support@wpengine.com.
Does WP Engine have an online chat service?
Yes, WP Engine can be contacted via an online chat service.
How do I sign up for WP Engine?
You can sign up for WP Engine via the website.
How to get professional help with your WP Engine problem
If you need help with WP Engine, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
