Wifinity

Wifinity is a U.K.-based company that provides Wi-Fi and internet services to military, residential, and public sectors.

Telephone
Main : +44-208-090-1290
Mailing address
5 Fleet Place
London, EC4M 7RD, United Kingdom
Website
wifinity.co.uk

What you need to know about Wifinity

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Wifinity

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Wifinity customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jennie Francis
Chief Delivery Officer
Secondary
Stephen Fine
Chief Operating Officer
Chief Executive
Costas Demetriou

Frequently asked questions about Wifinity

Yes, you can find the online contact form here.
Connect to the Wifinity Wi-Fi network, open your browser, and follow the on-screen instructions to create an account and purchase a plan.
Click the “Forgot Password?” link on the Wifinity login page and follow the prompts to receive a reset link via email.
Try restarting your device and reconnecting to the Wi-Fi. If the issue persists, contact Wifinity customer service at +44-208-090-1290 or email support@wifinity.co.uk for troubleshooting assistance.
Log into your Wifinity account and following the cancellation instructions, contact customer service at +44-208-090-1290 or email support@wifinity.co.uk.

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