When United Airlines cancels Setsuko Amann’s flight to Osaka, Japan, it charges her $425 to put miles back into her account. Her husband wants to know: ARE YOU KIDDING?!
Read more “ARE YOU KIDDING?! United Airlines is charging $425 to put miles back into my account.”
Coronavirus will change travel. Don’t believe me? Then talk to Henry Perez, whose next summer vacation will be — how shall I say this? — a little different.
He’s packing his swimsuit and camera for an Eastern Caribbean cruise this August. But he’s also planning to bring plenty of masks, hand sanitizer and disinfectant.
“I will now personally sanitize my whole stateroom,” says Perez, who works for an extermination company in Boston. “The attendants do a good job, but I want that extra layer of security.”
Read more “This is how coronavirus will change travel”
The visible heroes of the coronavirus crisis are the doctors, nurses, and paramedics. They are working long hours at great risk of exposure. (Thank you!!) But there are also hundreds of thousands of unsung heroes offering coronavirus help. They’re employed at grocery stores, pharmacies, travel agencies, insurance companies — and Williamsburg Landing. Read more “Please remember the heroes of the coronavirus crisis”
None of this was supposed to happen. Just a month ago, the stock market was soaring to new heights and consumers were losing sleep over how to invest all of the money they were making. Many of our readers were planning long and expensive summer vacations. And then the coronavirus pandemic happened and put an end to that travel planning.
There are almost no words to describe the destruction caused by the virus. Read more “This is why travelers are turning to us during the coronavirus pandemic”
March is going to be one for the record books, with thousands of new cases flooding our free helpline during the coronavirus crisis. My advocacy team is doing everything it can to assist needy consumers.
“Here to help” isn’t just an empty slogan for us. We really mean it. We answer every email and advocate every single case we can. Send us a message at any hour of the day, and you’ll probably get an immediate response. Read more “We’re here for you during the coronavirus crisis”
Think you’ve heard all the tips there are about finding a vacation rental? Think again, say vacation rental experts. From when to book to what to look for, you might be missing important details that could dramatically improve your stay. Read more “Here are important vacation rental tips you need to know”
Has the domestic first class cabin become one big disappointment for travelers? Bonnie Friedman thinks so. She’s been flying in the front of the plane for years and has witnessed the slow and sad decline of premium service. Read more “Is the domestic first class cabin just one big disappointment?”
It was another spectacular year for Elliott Advocacy. We exceeded every goal we set in 2019, thanks to you!
✓ We had nearly 11,000 cases, up 55 percent from last year.
✓ Page views jumped by 33 percent, to more than 13 million.
✓ We ended the year with nearly 27,000 newsletter subscribers, up more than 10 percent. Read more “It was another spectacular year for Elliott Advocacy!”
Enterprise has been accused of running a ding-and-dent scam so often by readers of this site, I’ve lost count.
But something interesting has happened lately. The complaints have slowed to a trickle.
Why? (#5: Counting down the top articles of 2019)
Read more “How Enterprise determines if you damaged a rental”