Surprise! You just got banned from flying. Now what?

Did you know that you can be banned from flying for a variety of reasons? Marko Kasic just discovered that threatening an onboard starvation strike to protest the cost of airline food is one of them.

Now Kasic wants the Elliott Advocacy team to defend his cause — but is that something we can do? Read more “Surprise! You just got banned from flying. Now what?”

I gave up my seat on the flight! Where is the $2,400 refund?

What if you give up your seat on your flight and the airline doesn’t pay what it promises you?

That’s what happened to John Keohen. Lufthansa lured him off a recent flight with a promise of a $2,400 refund. Keohen gave up his seat — and then Lufthansa gave him nothing. Read more “I gave up my seat on the flight! Where is the $2,400 refund?”

This request for an upgrade failed in the worst way

Could asking for an upgrade to business class end with you getting kicked off your flight — and banned for life?

Maybe.

“Social Influencer” Jacqueline Ng insists that’s exactly what happened to her when she recently asked for an upgrade. Cathay Pacific agents turned down her request in no time and then kicked her off the flight. Worse, the airline accused her of fraud and banned her from all future flights.

Read more “This request for an upgrade failed in the worst way”

Did United Airlines make this costly mistake or was it Expedia?

Andrea Smith believes United Airlines made a mistake by allowing her to book two identical tickets — or maybe it was an Expedia glitch. She isn’t sure how it happened, but that mistake cost her $915, and she wants a refund.

But could the error actually have originated somewhere closer to home? Read more “Did United Airlines make this costly mistake or was it Expedia?”