Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
It’s great to have Bank of America in my corner — seriously
Bank of America gets more than its fair share of complaints. But Ann Rieke had a terrific experience with her B of A credit card.
Is this enough compensation for my canceled room?
With Superstorm Sandy the host told her she could cancel her reservation in light of the looming natural disaster.
My T-Mobile phone doesn’t work — now what?
Robin Myer’s phone doesn’t work. Neither does her daughter’s. T-Mobile doesn’t seem to care. Can their phones be fixed?
Look out! 4 things that get damaged at the airport
TSA agents believe they are the last line of defense against terrorism, and that sometimes you have to break a few metaphorical eggs to keep America safe.
I rented a damaged car from Dollar — why should I have to pay?
William Hicks rents a car from Dollar with a ding in it. Now it wants to charge him for the damage. But it can’t prove he did it. Should he pay, anyway?
3 tips for handling upgrade guilt
Do you suffer from upgrade guilt when you fly in first class? You probably do — and if you don’t, you should.