What does a Trump administration mean for American consumers?
A Donald Trump presidency will either be great for American consumers — or it’ll be a disaster.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Don’t get lost: 3 insider tips on how to keep your stuff, so you don’t loose your luggage when you fly
Luggage always seems to vanish. Airlines misplace one to two bags per flight, sometimes more, sometimes less.
Why travelers need price transparency now
If the words “price transparency” don’t make your eyes glaze over, then you’re probably one of the hundreds of thousands of travelers who feel ripped off by a low price.
Are gift cards better for you — or better for the business?
Ask Richard Brigleb about gift cards, and he’ll tell you about the $200 worth of plastic for a wine store and local restaurant he just found in his kitchen drawer.
Improving travel, one good idea at a time
The aftermath of the Emirates Airlines Flight 521 crash in Dubai on Aug. 3 was one of this summer’s most shocking visuals.
On travel brochures, the small print makes a big difference
The National Trust Tours brochure for its upcoming Odyssey of Ancient Civilizations — a seven-night cruise through Italy, Croatia, Montenegro, Albania and Greece — advertises an “all-inclusive” itinerary. And indeed, the $4,195 price for an ocean-view stateroom covers meals, tours and “enhanced” services, such as a flight insurance policy.
American consumers shouldn’t be afraid of companies — companies should be afraid of them
Fear is a staple of the American consumer. But it shouldn’t be.
When travel companies sell their mailings lists, junk mail becomes an unwanted souvenir
When Diana Lee Craig cast off on the Oceania Riviera’s 10-day Eastern Caribbean cruise, there were no surprises. The ship left Miami as scheduled, stopping in San Juan, St. John, Punta Cana and Nassau, before returning to Florida.
Why you’re the journalist of the year
The American Society of Travel Agents yesterday named me its journalist of the year. I still can’t believe it. It feels like it’s happening to someone else. Actually, it is.