Congress calls on TSA to review pat-downs as agency backs off crew screening
The days of the Transportation Security Administration’s controversial “enhanced” pat-downs may be numbered.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
My car rental rate doubled — should I split the difference with Hotwire?
When it comes to fixing travel problems, every happy ending isn’t necessarily a Hollywood ending. Consider the case of Samantha McCormick, a 23-year-old Hotwire customer whose car rental rate unexpectedly doubled.
TSA threatens to fine passenger who refuses full-body scan
As the TSA’s use of full-body scanners turns into a national debate, it appears the agency is taking a harder line against passengers who resist.
Here’s what happens when you say “no” to the TSA for a full-body scan
The Transportation Security Administration is fond of releasing surveillance video when it suits its purpose, like to debunk this woman’s claim that she was separated from her child at a checkpoint.
New TSA policy? Empty your pockets when you’re being screened
If you’re confused by the TSA’s many new security protocols — from enhanced pat-downs to printer cartridge bans — then you probably don’t want to know about Eugene Solomon.
Is this enough compensation? Southwest confiscates tickets, offers “deal” to get family home
Ray Sandoval paid $650 for his wife and two young daughters to fly from Sacramento to New York on Southwest Airlines.
Thank you, TSA, for saving us from those dangerous snow globes, gel inserts and printer cartridges
True to form, the TSA has overreacted yet again to a minor security threat by banning printer cartridges. Printer cartridges!
Travel agency whacked with $200,000 fine for offering “free” flights with Sandals vacations
The best things in life may be free, but that apparently doesn’t extend to the airfare on your all-inclusive vacation, at least according to the government.
Beaches vacation goes bust, but how about that ticket promise?
Jen Knight’s family was looking forward to an all-inclusive vacation in Ocho Rios, Jamaica, until the resort sent her some bad news: Her hotel, Beaches Boscobel, would be closed for renovations.
This case can’t be solved: They charged $5,900 for a one-way ticket in economy class to fly to my mother’s funeral
Walk-up fares are some of the most flexible — and pricey — airline tickets. But corner any airline employee at a party, and they’ll admit these super-high, unrestricted fares, which are purchased at the last minute, are meant to be paid by business travelers on an expense account.