Help! Sears won’t cover the cost of installing my replacement dishwasher
Sears promises to cover the cost of Wanda Warren’s dishwasher installation. Then it offers her a check for $180 — which isn’t enough. Does it owe her more?
Christopher Elliott
Warning! Airline scammers are posing as fake call centers
When Laurie Mannino tried to change her airline tickets on British Airways, she ran into a common problem: The airline kept her on hold for hours.
So she Googled “talk to a human at British Airways” and found a number that picked up on the first ring.
It was a fake.
Let’s ban airline seat selection fees
Airline seat selection fees are one of the most hated surcharges in the travel industry — and they should be illegal. Here’s how to avoid them.
IcelandAir changed her departure airport. Here’s how we got $2,972 refunded
When IcelandAir changes Patricia Boyle’s flights from Baltimore to Washington Dulles, she asks for a refund from her tour operator, IcelandAir Holidays. Why isn’t it responding?
Can I get a refund from Ticketmaster for this Alan Parsons concert?
Joe Eckre has tickets to see Alan Parsons, but the artist has postponed the event. Can Eckre get a refund?
Sent money to the wrong person through Zelle? Here’s how to get it back
Chuck Brown sent money to the wrong person through Zelle. Will he ever get it back?
Should you recline your airline seat? No, and here’s why
Should you recline your airline seat? The passenger sitting in front of me on a recent flight never bothered asking. Shortly after takeoff, he just lurched backward. No warning.
I’ve waited more than three years for this bottle of Bordeaux. Where is it?
This blog follows Olivier Kunckler’s frustrating journey in acquiring a sought-after bottle of Chateau Pontet Canet 2019. Despite a three-year wait and countless queries, Olivier struggles with unresponsive customer service and an unfulfilled order. It’s a tale that delves into the complexities of international wine delivery, customer service gaps, and one wine enthusiast’s perseverance to expand his collection.
Where’s my refund from American Queen Voyages? They promised to send it months ago
May Youngclaus has been waiting months for a refund from American Queen Voyages. Is her money lost at sea?
The ultimate guide to finding a travel advisor
Navigating the world of travel can be complex. Find out how a travel advisor can simplify your journey, especially for unique trips like solo travel or senior travel. We’ll explore when to engage a travel advisor, how they can enhance your trip, their costs, and strategies to find the right advisor for your needs.